Industrial Electric Manufacturing

Field Service Technician II

Fremont, California, United States · Mid

Sponsorship not specifiedDetected 14 days ago

CommunicationCollaborationProblem SolvingMentoringOrganizational Skills

About the role

IEM is dedicated to delivering world-class solutions for complex power needs.
After 75 years, we continue to push the boundaries of what's possible.
Whether you're an experienced professional or just starting out, you'll have the opportunity to contribute, grow, and make a lasting impact on industries that power the world's most dynamic markets.

Independently perform start-up, commissioning, testing, troubleshooting, service, and repair
Attend project meetings and support coordination with contractors, clients, Project
Accurately document service activities, root cause analysis, corrective actions, parts usage,
Assist with training, mentoring, shadowing, or on-the-job support for Level I technicians, as
Perform other duties as assigned by management.

This position requires strong diagnostic skills, sound judgment, and the ability to resolve
Demonstrates working knowledge of electrical, mechanical, and field service concepts, including equipment start-up, commissioning, installation, testing, troubleshooting, and repair.
Must be able to bend, lift, and carry equipment and materials up to 50lbs.
Occasional travel (up to 75%) may be required to IEM regional field offices and vendor sites.
Ability to interpret technical information, analyze issues, prioritize multiple tasks, solve problems in the field, and make sound decisions in a fast-paced service environment.
Lifting: Must be able to bend, lift, and carry equipment and materials up to 50lbs.
Travel: Occasional travel (up to 75%) may be required to IEM regional field offices and vendor sites.
Mental Demands: Ability to interpret technical information, analyze issues, prioritize multiple tasks, solve problems in the field, and make sound decisions in a fast-paced service environment.

Minimum of 1-3 years of related electrical, mechanical, technical, manufacturing, construction, commissioning, or field service experience preferred.
Working knowledge of electrical, mechanical, and power distribution systems required.
Ability to read and interpret electrical wiring diagrams, schematics, work instructions, and technical documentation.
Ability to safely use hand tools, power tools, and electrical testing equipment.
Strong diagnostic, problem-solving, and troubleshooting skills required.
Ability to assist with training, mentoring, or shadowing Level I technicians as needed.

Uses sound judgment to identify technical issues,
Attention to Detail: Accurately follows wiring diagrams, drawings, schematics, work
status, technical issues, and follow-up needs.
Teamwork and Collaboration: Works effectively with other technicians, Field Service
assigned work and resolve field issues.
a reliable field contact by being responsive, respectful, and solution-oriented.
support or approval is needed.
documentation, corrective actions, and follow-up items accurately and timely.
job training to Level I technicians as needed.
Quality of Work: Completes work accurately, safely, and in accordance with IEM
standards, customer requirements, and project expectations.
1+ years of experience supporting switchgear start-up and commissioning required.

Vision: Long periods of close work on technical equipment, drawings, and computer screens.

Communicates clearly and professionally with customers, contractors,
Field Service Leads, Project Managers, internal teams, and management regarding project

This listing is sourced directly from Industrial Electric Manufacturing's careers page and normalized into a canonical job model.