Five9
Senior Manager, Global Benefits & Well-Being
United States (Remote) · Senior
Sponsorship not specifiedDetected 10 days ago
Project ManagementFinancial ModelingBudgetingVendor ManagementCompensationLeadershipCommunicationCollaborationProblem SolvingOrganizational Skills
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odds of building a lasting career here
37Risky
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
Thin sponsorship signal and lottery-bound. A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.
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from this employer's Department of Labor filings
Green-card filing pattern in this occupation
Context, not a finding about this posting: of this employer's 4 green-card filings in this occupation, 100% were for a worker who already held the job.
Files H-1B transfers
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About the role
- Join us in bringing joy to customer experience.
- We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
- This role focuses on global execution, coordination with regional HR teams, vendor management, and ensuring a high-quality employee experience.
Responsibilities
- Lead the development and execution of communication materials that clearly explain programs to employees and candidates.
- Collaborate with Legal, external partners and internal stakeholders to ensure program compliance with regional laws and regulations.
- Builds strong partnerships and drives accountability in agile, fast-paced settings.
- The Senior Manager will collaborate with internal and external stakeholders to drive operational effectiveness and ensure global program compliance and consistency.
Requirements
- Proven expertise in program execution, vendor management, cost analysis, and budgeting.
- Experience Required:
Compensation
- Monitor and assess benefit programs and market trends, analyze data, and incorporate findings into annual benefits review by country. Stay informed on global benefits landscape and provide technical and market trend expertise.
- Contribute to the annual benefits review process, including gathering market data, analyzing benchmarking reports, and providing recommendations to leadership.
- Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and/or other applicable incentive compensation plans.
Benefits
- Reporting to the VP, Total Rewards, the Senior Manager, Global Benefits & Well-Being supports the implementation and operational oversight of global benefit programs that align with company values and priorities.
- Lead the implementation of global benefits and well-being programs in alignment with overall Total Rewards strategy and local market needs.
- Directly manage, coach, and develop the Global Benefits team; own day-to-day people management and performance while each team member retains end-to-end ownership of their individual program portfolio.
- Coordinate with regional People/HR teams to align program administration, communication, and delivery of benefits across geographies.
- Manage relationships with benefit brokers, vendors and consultants, ensuring service delivery standards are met and supporting vendor evaluation processes.
- Partner with Finance and external consultants to support budgeting, cost tracking, and financial modeling related to benefits programs.
- Maintain and improve documentation, governance frameworks, and internal processes to support benefits consistency and scalability.
- 7+ years of global benefits management experience in complex, matrixed organizations, with strong knowledge of local legislation, compliance, and cultural considerations.
- Deep understanding of how global organizations operate and support local benefits.
- As part of our continued commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process.
- Our total reward package also includes:
Company info
- Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
- Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together.
This listing is sourced directly from Five9's careers page and normalized into a canonical job model.