Quiq
Senior Solutions Engineer, Enterprise AI & CX (US Remote)
Remote US · Senior
No sponsorshipDetected 142 days ago
PythonRESTLLMsDesign SystemsCRMSalesCustomer SupportSystems Engineering
About the role
- This is not a traditional demo-focused Sales Engineer role.
- This role operates as an applied AI systems architect and builder in a pre-sales environment.
Responsibilities
- Applied AI Solution Architecture - Design and prototype enterprise-grade, AI-driven customer experience demo solutions, translating business logic into structured reasoning frameworks. - Architect robust retrieval, orchestration, and validation systems, building scalable prototypes that tolerate real-world data variability. - Own the transition from early-stage prototype to hardened proof of concept.
- You will translate enterprise workflows into structured, demo-ready AI architectures and personally build working prototypes that validate feasibility under real-world constraints.
Requirements
- 5+ years of experience in enterprise customer experience, contact center, or customer support technology environments..
- Experience structuring reasoning flows, orchestration logic, and decision frameworks. - Practical experience designing retrieval strategies across structured and unstructured knowledge sources..
- Strong Python proficiency including API client development, data normalization, error handling, and test harness construction..
- Experience debugging multi-system interactions across AI behavior, logic layers, and integration layers. - Familiarity with version control and structured testing practices.
Compensation
- Benefits and Perks: - Market-competitive total compensation package - 100% company paid family medical and 100% individual dental and vision insurance coverage - Flexible, unlimited vacation policy - Stock options - Strong company culture Q
Benefits
- 100% company paid family medical and 100% individual dental and vision insurance coverage
- Flexible, unlimited vacation policy
Company info
- We are a welcoming place for everyone, and we do our best to make sure people feel supported and connected at work.
- As we are at an early stage, immigration sponsorship is not available.
Equal opportunity
- equal opportunity employer.
Visa & Work Authorization
- As we are at an early stage, immigration sponsorship is not available.
This listing is sourced directly from Quiq's careers page and normalized into a canonical job model.