Employerdirecthealthcare
Manager Clinical Operations Programs
Dallas, TX - Hybrid (3x in office/week)
Sponsorship not specifiedDetected 8 days ago
ComplianceRecruitingHIPAALeadershipCommunicationCollaboration
About the role
- Lantern also pairs members with a dedicated care team, including Care Advocates and nurses, for the entirety of their care journey, helping them get back to good health, back to their families and back to work.
- With convenient access to specialists nationwide, Lantern means quality care is within driving distance for most.
- About You: - You use LOGIC in your decision making and understand that progress is critical to making change.
Responsibilities
- Conduct regular 1:1s, team check-ins, and operational reviews to maintain alignment and accountability.
- Lead rollouts of new tools, systems, and processes
- train team members and drive adoption of updated workflows and protocols.
- Program Strategy, Design & Scalability
- Lead strategic and operational program initiatives from scoping through execution, defining goals, success metrics, deliverables, and resource plans.
- Design and implement scalable workflows to support program growth, new client onboarding, and expanded member reach.
- Document and standardize best practices across the CCS team and partner operations
- build tools and resources to support accurate, consistent member information delivery.
- Identify inefficiencies and lead continuous improvement initiatives aligned with Cancer Care and Infusion strategic priorities.
- Lead rollouts of new tools, systems, and processes; train team members and drive adoption of updated workflows and protocols.
Company info
- Learn more about us at lanterncare.com.
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