Narmi
Director, Strategic Accounts
United States · Director
Sponsorship not specified$160k-$180kDetected 17 days ago
Organizational Skills
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odds of building a lasting career here
59Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds (Level IV)94
Fits your clock70
Sponsors, but it's cap-subject — you still face the weighted lottery (~61% per draw at Level IV). Good if you win; have a cap-exempt backup on your list.
Lottery odds assume a STEM candidate.
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About the role
- The Director, Strategic Accounts is the most senior relationship at each of our largest customer accounts.
- You're the person a bank CEO calls when something big is happening, good or bad.
- You'll work with Technical Account Managers, who handle the day-to-day of your accounts and you'll carry real commercial accountability for Net Retention, expansion, and customer satisfaction.
Responsibilities
- Own a book of enterprise bank and credit union accounts: strategy, relationship, renewal, expansion.
- Lead renewal, extension, and expansion conversations that contribute directly to Narmi's top-line growth.
- Experience managing and developing people, including having hard conversations when the situation calls for it.
- You own the renewal.
- You own the growth.
- You'll partner with our Product and Engineering teams to turn customer feedback into the next version of Narmi.
- Own a book of enterprise bank and credit union accounts:
- Drive measurable outcomes for your customers:
- You know how to turn customer feedback into something a PM can actually build.
Requirements
- What You'll Bring 7+ years of experience owning customer relationships, retention, and revenue outcomes in a high-growth environment (B2B SaaS, fintech, marketplace, or similar).
- Prior experience with financial institutions or regulated industries is helpful but not required.
- You don't wait for someone to pull a report before you have a point of view.
Compensation
- $160k-$180k
Company info
- You'll have real ownership, real autonomy, and real leverage to shape how Narmi shows up for its customers.
- Become the trusted advisor to C-suite and SVP stakeholders at your customers.
- Drive measurable outcomes for your customers: digital deposit growth, account opening, operational efficiency, and product adoption.
This listing is sourced directly from Narmi's careers page and normalized into a canonical job model.