Generalmotors

Generalmotors

MPG AV Operations and Test Supervisor

Milford, Michigan, United States of America · Full-time

Sponsorship not specified$125k-$193kDetected 1 day ago
Incident ResponsePerformance ManagementLeadershipCommunicationMentoring

About the role

  • The role also acts as a key bridge between frontline operations and the AV Test Engineering team, ensuring testing is supported correctly, consistently, and with the quality needed to meet program objectives.

Responsibilities

  • Lead and develop direct-report Operations and Test Coordinators and a workforce of 30+ contract AV Test Operators supporting seven-day operations.
  • Manage day-to-day execution of manual and supervised public road driving operations to ensure safe, compliant, and consistent field performance while meeting our operations metrics.
  • Supervise operator support for closed-course and public road test activities, ensuring the right people, vehicles, and operational support are in place to meet program needs.
  • Maintain strong floor presence and visible leadership across shifts, using sound judgment and clear communication to direct work, remove obstacles in real time, and ensure efficient shift starts and passdowns.
  • Drive structured daily execution through standard work, standard work audits, service-level expectations, KPI ownership, and operational excellence disciplines.
  • Lead, coach, and develop a frontline team in a fast-paced, safety-critical environment while driving accountability for attendance, conduct, operating discipline, training completion, and policy compliance.
  • Support employee development through role clarity, progression planning, capability building, and career-path guidance for coordinators and operators.
  • Assess operational output by reviewing workflows, staffing patterns, and team performance to identify inefficiencies and implement improvements that increase quality, consistency, and overall effectiveness.
  • Partner with cross-functional teams to align operator capacity and readiness with anticipated testing demand, fleet support needs, schedule changes, and expanded operating scope.
  • Work closely with AV Test Engineering to translate engineering test needs into executable operator support plans, including staffing, readiness, work instructions, and escalation paths.

Requirements

  • Experience leading frontline operations teams in a safety-critical environment.
  • Demonstrated people-management experience, including coaching, accountability, performance management, and employee development.
  • Experience leading coordinators, operators, technicians, or similar shift-based frontline workforces.
  • Experience with workforce planning, scheduling, staffing management, or shift operations.
  • Experience managing incidents, escalations, and cross-functional coordination under time pressure.
  • Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment.

Nice to have

  • Ability to translate field and operator needs into scalable processes, training improvements, and operational enhancements.
  • Manufacturing supervisor experience is preferred.
  • An incentive pay program offers payouts based on company performance, job level, and individual performance.
  • Every day, we want every employee to feel they belong to one General Motors team.
  • Compensation: The compensation information is a good faith estimate only.
  • It is based on what a successful applicant might be paid in accordance with applicable state laws.
  • The compensation may not be representative for positions located outside of the California Bay Area.

Compensation

  • The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws. The compensation may not be representative for positions located outside of the California Bay Area.
  • The salary range for this role is $125,200 to $192,700. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position.
  • Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance.

Benefits

  • Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.

Company info

  • From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions.

Equal opportunity

  • If you need a reasonable accommodation to assist with your job search or application for employment, email us or call us at 1-800-865-7580.
  • In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

Visa & Work Authorization

  • All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gende
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This listing is sourced directly from Generalmotors's careers page and normalized into a canonical job model.