Stepful

Stepful

Senior Engagement Manager, Client Success

New York City · Senior

Sponsorship not specified$145k-$165kDetected 100 days ago
Project ManagementAccount ManagementBusiness DevelopmentRecruitingCommunication

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odds of building a lasting career here

54Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds (Level III)83
Fits your clock70

Sponsors, but it's cap-subject — you still face the weighted lottery (~45% per draw at Level III). Good if you win; have a cap-exempt backup on your list.

Lottery odds assume a STEM candidate.

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Employer immigration record

from this employer's Department of Labor filings

Files H-1B transfers

1 transfer filing in the last year, covering 1 worker. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

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About the role

  • As a Senior Engagement Manager you will be responsible for overseeing a portfolio of Stepful for Business clients, ensuring successful delivery of our healthcare training programs and driving key commercial outcomes, including program adoption and renewals.
  • In this role, you'll serve as the primary point of contact for your clients, addressing their needs, tracking key performance metrics, and ensuring program success.

Responsibilities

  • Serve as the primary client point of contact, building strong client relationships and addressing concerns effectively
  • Develop and manage delivery of Stepful's programs, collaborating with internal teams to ensure strong outcomes and high client satisfaction
  • Own contract renewals and identify and pursue expansion opportunities (in partnership with sales)
  • Become a trusted advisor to clients by deeply understanding their needs, providing thought partnership and insights, and delivering key initiatives that position Stepful as their most valuable partner
  • Act as a client advocate, providing feedback to internal teams on how we can evolve our solution and operations to better serve our employer partners

Requirements

  • In this role, you can expect to:
  • You have strong commercial acumen - a knack for understanding opportunities to better serve a client, and the ability to influence toward deepening a partnership

Compensation

  • The target base salary range for this opportunity is $145,000 - $165,000, and is part of a competitive total rewards package including a performance-based cash bonus, equity and benefits.
  • Individual pay may vary from the target range and is determined by a number of factors including experience, internal pay equity and other relevant business considerations.

Benefits

  • Stepful is a workforce platform redefining how America's largest health systems build, train, and retain their talent.
  • Since our founding in 2021, Stepful's trained over 32,000 practice-ready healthcare workers.
  • Layering onto our successful direct-to-consumer training, Stepful partners with leading healthcare institutions to address the growing national shortage of healthcare workers.
  • We're improving access to quality healthcare for everyone, everywhere, and improving access to healthcare career ladders for those who need them most.
  • We have partnerships with half of the top 10 health systems in the US and are in process with many more.
  • Benefits and Compensation:
  • Meaningful Equity Stake
  • Subsidized Medical, Dental, and Vision insurance plan options
  • FSA, HSA and commuter benefits
  • Learning stipend
  • Open vacation policy, including:
  • Guidance of 15 days PTO annually
  • Individual pay may vary from the target range and is determined by a number of factors including experience, internal pay equity and other relevant business considerations.

Company info

  • Our values: We credit much of our success to our exceptional team.
  • We're looking for mission-driven builders who thrive in fast-paced, ambiguous environments, and embody our four core values:
  • The target base salary range for this opportunity is $145,000 - $165,000, and is part of a competitive total rewards package including a performance-based cash bonus, equity and benefits.

Equal opportunity

  • Stepful is proud to be an equal opportunity employer.
  • equal opportunity employer.
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This listing is sourced directly from Stepful's careers page and normalized into a canonical job model.