eventussystems
Level 2 Technical Support Engineer — US
United States
Sponsorship not specifiedDetected 7 days ago
PythonBashSQLLinuxDevOpsCustomer SupportCadenceSystems Engineering
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16Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
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About the role
- Company Overview Eventus provides state-of-the-art, at-scale trade surveillance software across all lines of defense.
Responsibilities
- Own complex tickets end-to-end - investigation, root cause, resolution
- Provide advanced support for critical production incidents
- Build scripts and diagnostic tools to speed up recurring investigations
- Partner with Engineering/Infrastructure to reproduce defects and drive fixes
- Support handover and continuity with global support teams across regions, ensuring smooth shift transitions on open issues
- Methodical, hypothesis-driven troubleshooting background (support, DevOps, or systems engineering)
Requirements
- Experience with configuration management (JSON, XML)
- Linux/Unix proficiency and scripting (Python, Bash, vi/less or similar)
- Hands-on experience with AI tools (Copilot, Claude, Gemini, etc.)
Nice to have
- Strong SQL skills for data investigation (Oracle/ClickHouse a plus)
- Trade lifecycle and market/reference data knowledge strongly preferred
- Trade surveillance / market-abuse concept familiarity a plus
Compensation
- Competitive compensation
Benefits
- Health, dental, vision & disability coverage
Company info
- Company Overview
- Eventus provides state-of-the-art, at-scale trade surveillance software across all lines of defense.
- Its powerful, award-winning Validus platform is easy to deploy, customize, and operate across equities, options, futures, foreign exchange (FX), fixed income, and digital asset markets.
- Validus is proven in the most complex, high-volume, real-time environments of Eventus' rapidly growing client base - including tier-1 banks, broker-dealers, futures commission merchants (FCMs), proprietary trading groups, market centers, buy-side institutions, energy and commodity trading firms, and regulators.
- Monitor infrastructure and operational alerts to catch issues before they hit customers
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This listing is sourced directly from eventussystems's careers page and normalized into a canonical job model.