Daymark Health
Care Team Manager
Providence, RI
Sponsorship not specified$120k-$150kDetected 16 days ago
Patient CareLeadershipCommunicationCollaboration
About the role
- Daymark Health is a value-based oncology company redefining the cancer care experience for patients, providers, and health plans.
- Combined with evidence-based health interventions and a hybrid in-person + virtual care model, Daymark is improving the overall cancer experience for patients, providers, and health plans - and setting a new standard in cancer care.
- Daymark's groundbreaking approach is led by CEO Dr.
Responsibilities
- Lead day-to-day clinical operations, including staffing, scheduling, and adherence to clinical SOPs
- Build and sustain a high-performing, cohesive team culture that delivers outstanding patient outcomes and experience
- Hire, onboard, coach, and develop clinical and administrative staff
- Use operational and clinical data to monitor performance, identify improvement opportunities, and drive timely action
- You will manage team members, oversee schedules, develop and enforce policies and procedures, and ensure smooth care delivery both virtually and in our patient's homes.
- Implement strategies that improve access and quality of care while making the best use of the Care Team's time
- Handle escalated patient issues and drive service recovery to maintain the highest level of patient satisfaction
- Serve as a trusted partner to Rhode Island providers and other market stakeholders, supporting Daymark's visibility and growth through partner-facing initiatives
- Experience hiring, onboarding, and developing both clinical and administrative staff in a fast-paced environment
- Deep commitment to delivering exceptional quality of care and support for patients and families, with an understanding of complex care models strongly valued
Requirements
- Comfort with ambiguity and startup environments
Nice to have
- Strong background in patient care delivery and clinical operations.
- Clinical background (RN, NP, LICSW, or equivalent licensure) is preferred
Compensation
- The expected compensation for this role is $120,000 - $150,000 annually.
Benefits
- Daymark's comprehensive, personalized cancer care platform empowers patients with dedicated care navigation, symptom-focused support, behavioral health care, and social resources.
- Daymark Health is backed by Maverick Ventures, Yosemite, Oncology Ventures, Healthier Capital, Blue Venture Fund, and Healthcare Foundry.
- Be cautious of recruitment fraud, and always confirm that communications are coming from an official Daymark Health email.
- Team Manager for Rhode Island, you will be responsible for leading the daily operations of the Care Team, including Registered Nurses (RNs), Nurse Practitioners (NPs), LICSWs, Health Partners, and other staff.
- Partner closely with the Market Operations Leader and Medical Director to ensure cohesive strategy and operations that support market growth
- 5+ years of experience in healthcare operations, care management, or a related clinical leadership role, with some prior experience in a people management capacity
- Experience with virtual care and/or at-home healthcare delivery models is a plus.
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This listing is sourced directly from Daymark Health's careers page and normalized into a canonical job model.