Great American Insurance Group
Casualty Claims Representative/Senior Claim Representative-Specialty Human Services
Cincinnati, OH (USA) · Senior · Part-time
Sponsorship not specifiedDetected 16 days ago
NegotiationCommunicationProblem SolvingProperty & Casualty
About the role
- Great American Insurance Group's member companies are subsidiaries of American Financial Group.
- We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed.
- With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.
Responsibilities
- Manages a large inventory of claims to evaluate compensability/liability.
- Maintains accurate and detailed claim files, including all correspondence, reports, and settlement agreements.
- Performs other duties as assigned.
Requirements
- Demonstrates ability to organize and prioritize caseloads, ensuring timely resolution of claims.
- Proven ability to handle confidential information with discretion.
- Bachelor's Degree in Business Administration, Risk Management and Insurance, Political Science, Pre-law, Paralegal or a related field or equivalent experience.
- Works within significant limits and authority on assignments of higher technical complexity and coordination.
- Demonstrates strong analytical, negotiation, and problem-solving skills.
- Demonstrates knowledge of insurance policies, coverage, and claims handling procedures.
- Maintains knowledge of industry laws and regulations.
- Excellent interpersonal and communication skills with the ability to build relationships and lead negotiations.
- This job is non-exempt in California and Washington
Nice to have
- Generally, a minimum of 3-6 years of experience in property and casualty claims handling.
- Completion of or continuing progress toward a professional designation preferred, such as Associate in Claims (AIC).
Compensation
- Your recruiter will provide details about benefits and specific compensation ranges during the hiring process.
Benefits
- We offer competitive benefits packages for full-time and part-time employees*.
- Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement.
- Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.
- Your recruiter will provide details about benefits and specific compensation ranges during the hiring process.
- Plans and conducts claim investigations to confirm coverage and to determine liability, compensability and damages.
- Conveys moderately complex information regarding coverage and settlements to insureds, claimants, and external partners.
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