Great American Insurance Group

Great American Insurance Group

Casualty Claims Representative/Senior Claim Representative-Specialty Human Services

Cincinnati, OH (USA) · Senior · Part-time

Sponsorship not specifiedDetected 16 days ago
NegotiationCommunicationProblem SolvingProperty & Casualty

About the role

  • Great American Insurance Group's member companies are subsidiaries of American Financial Group.
  • We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed.
  • With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.

Responsibilities

  • Manages a large inventory of claims to evaluate compensability/liability.
  • Maintains accurate and detailed claim files, including all correspondence, reports, and settlement agreements.
  • Performs other duties as assigned.

Requirements

  • Demonstrates ability to organize and prioritize caseloads, ensuring timely resolution of claims.
  • Proven ability to handle confidential information with discretion.
  • Bachelor's Degree in Business Administration, Risk Management and Insurance, Political Science, Pre-law, Paralegal or a related field or equivalent experience.
  • Works within significant limits and authority on assignments of higher technical complexity and coordination.
  • Demonstrates strong analytical, negotiation, and problem-solving skills.
  • Demonstrates knowledge of insurance policies, coverage, and claims handling procedures.
  • Maintains knowledge of industry laws and regulations.
  • Excellent interpersonal and communication skills with the ability to build relationships and lead negotiations.
  • This job is non-exempt in California and Washington

Nice to have

  • Generally, a minimum of 3-6 years of experience in property and casualty claims handling.
  • Completion of or continuing progress toward a professional designation preferred, such as Associate in Claims (AIC).

Compensation

  • Your recruiter will provide details about benefits and specific compensation ranges during the hiring process.

Benefits

  • We offer competitive benefits packages for full-time and part-time employees*.
  • Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement.
  • Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.
  • Your recruiter will provide details about benefits and specific compensation ranges during the hiring process.
  • Plans and conducts claim investigations to confirm coverage and to determine liability, compensability and damages.
  • Conveys moderately complex information regarding coverage and settlements to insureds, claimants, and external partners.

This listing is sourced directly from Great American Insurance Group's careers page and normalized into a canonical job model.