Alignment Health

Patient Navigator (Medical Assistant Program Completion

Las Vegas, NV

Sponsorship not specified$45k-$67kDetected 31 days ago

RecruitingCustomer SupportICD-10Communication

About the role

Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most: the chronically ill and frail.
We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve.
Working at Alignment Health provides an opportunity to do work that really matters, not only changing lives but saving them.

As a patient navigator, you will provide outreach and support to ensure all our members have access to the care they deserve.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Experience helping members navigate access to care through Medicare Advantage or HMO, including referrals and authorizations

Bilingual written and verbal fluency in English and Spanish, Korean, or Vietnamese.
Telemarketing and / or member outreach experience preferred
Specialized experience in escalation or resolution units preferred

Independently motivated self-starter who can prioritize work assignments and make every day a productive day
Natural "teacher" with the ability to learn plans and describe / explain / educate healthcare coverage and services to our members
Genuine passion for customer service
Knowledge of ICD-10 and CPT codes.
Computer proficient, able to type minimum 35 words per minute (WPM) by 10-key touch.
Excellent written (email) and verbal (in-person and over the phone) communication skills.
Able to write routine reports and correspondence.
Able to apply common sense understanding to carry out detailed but uninvolved written or verbal instructions.
Able to deal with problems involving a few concrete variables in standardized situations.
Reasoning
Computer
Strong computer skills.

$44,987.00 - $67,480.00 Pay range may be based on a number of factors including market location, education, responsibilities, experience, etc.

In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment Health community.
Alignment Health is seeking a compassionate and detail oriented patient navigator to join their Access Primary Care Physicians clinic on Smoke Ranch Road in Las Vegas, NV.
You will navigate our members through their health care and benefits, and connect the dots between our provider network, health plan operations, and supplemental vendors.
You will be alongside our members every step of the way to ensure they are never alone in their healthcare journey and have the highest level of coordinated care.
Patient navigators are active members of the health care team, addressing immediate needs and laying the groundwork for future and ongoing member support.
This is a role for a passionate and experienced healthcare professional who understands the meaningful contribution they make to our members' healthcare outcomes.
Individuals with front and back office medical assistant experience and care coordination experience highly encouraged to apply!

It takes an entire team of passionate and caring people, united in our mission to put the senior first.

This listing is sourced directly from Alignment Health's careers page and normalized into a canonical job model.