Blackrock

Associate, Cash Client Experience - Global Cash Management Product and Platform (GPP), BlackRock Global Markets (BGM)

Philadelphia, PA

Sponsorship not specifiedDetected 5 days ago

PythonCRMSalesBusiness DevelopmentPipeline ManagementExcelProcess ImprovementCommunicationCollaborationProblem SolvingMicrosoft Office

About the role

This role will be part of the newly formed Cash Client Experience function, within the broader Global Cash Management Product and Platform (GPP) organization.
As BlackRock continues to grow its cash and liquidity offerings, client experience remains central to our competitive differentiation.
The team is responsible for ensuring that clients receive a globally consistent, high-quality experience across BlackRock's holistic cash product suite and platform, as product complexity and volumes increase.

Support day-to-day client experience activities across BlackRock's liquidity product suite, ensuring timely and accurate delivery of client and stakeholder requests
Support new business development and client retention through preparation of questionnaires, RFPs, and model portfolios to grow our business
Assist in the preparation and develop automated solutions for quarterly performance decks, market commentary, and executive-level summaries
Respond to intermediary platforms to support product access and distribution
Partner with internal teams and external vendors to support client onboarding, account launches, and ongoing mandates
Prepare recurring client deliverables and support ad-hoc client requests
Support the Global Sales team across the cash product suite including money market funds, SMAs, ETFs, Cachematrix and digital product offerings
Maintain CRM systems, sales pipeline, and ensure best practice record management across the sales function
Build and maintain standard and ad hoc reports to support business needs.
Support and execute process improvement initiatives across Global Cash to improve controls, mitigate risks, manage costs, and increase efficiencies

2-4 years of experience in financial services, asset management, consulting, or a related analytical role
FINRA Series 7 & 63 required or expected to be obtained within 6 months of hire
Proficiency in Microsoft Word, Excel and PowerPoint required, VBA, Python beneficial
Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week.
Strong analytical skills with exceptional attention to detail and follow-through
Ability to manage multiple priorities and deadlines in a fast-paced, high-volume environment
Strong written and verbal communication skills
Ability to collaborate effectively across teams and build strong working relationships
Interest in cash management products, money markets, digital assets, technology, and tokenized investment solutions and delivering high-quality client experiences
Ability to interact with clients and maintain strong internal and external partnerships
Actively engage, collaborate, and influence partners
Results oriented and strong team player

Have a passion for client service, excellent problem-solving skills, and can add to BlackRock's vibrant culture
Strong analytical skills along with attention to detail and a commitment to follow through
Skills and Qualifications:

For Philadelphia, PA Only the salary range for this position is USD$100,000.00 - USD$135,000.00.

Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses.
It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.
As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being.

equal opportunity workplace.
If reasonable accommodation/adjustments are needed throughout the employment process, please email Disability.Assistance@blackrock.com.

on), sexual orientation, age, ancestry, physical or mental disability, marital status, political affiliation, religion, citizenship status, genetic information, veteran status, or any other basis protected under applicab

This listing is sourced directly from Blackrock's careers page and normalized into a canonical job model.