Avantor
Onsite Service Supervisor
Hillsboro, OR · Contract
Sponsorship not specifiedDetected 4 days ago
Data AnalysisData VisualizationForecastingExcelSAPSupply ChainLogisticsProcess ImprovementProcurementInventory ManagementPerformance ManagementEmployee RelationsHRISMedical DevicesResearchLeadershipCollaborationProblem SolvingPublic SpeakingMicrosoft TeamsLean Manufacturing
About the role
- In this role, you will report to the site services manager and will work closely with the Avantor's Lab and Production Services professionals to serve our customers by performing customized, mission-based lab work and research protocols that help return time back to science.
Responsibilities
- Own day-to-day operational delivery for the assigned site or functional scope, including scheduling, task prioritization, and exception management
- Monitor real-time operational dashboards; reallocate resources proactively to maintain service levels
- Lead daily huddles and weekly operations reviews with the team and client contacts
- Design and pilot workflow changes within authority; document and institutionalize successful improvements
- Lead or participate in site-level continuous improvement projects using structured problem-solving methods
- Partner with peer supervisors across the account to standardize effective practices
- Develop and implement practical solutions for operational issues within scope of authority
- Partner with Quality and Compliance teams on CAPA (Corrective and Preventive Action) activities
- Identify and develop high-potential associates; maintain an active advancement pipeline for peer-level and roles
- Design and deliver team-level development activities including cross-training plans and skill-building exercises
Requirements
- 2+ years of formal supervisory experience with direct reports and full performance management responsibility
- Experience in pharmaceutical, biotech, or regulated manufacturing client environments
Nice to have
- High School Diploma or GED required
- Documented experience leading operational improvement initiatives
- Experience in a client-embedded services or regulated facility environment
- Proficiency with inventory management systems (SAP, Workday, LIMS, or equivalent) including reporting and analytics modules
- Intermediate Excel skills including pivot tables, lookup functions and basic data analysis
- Ability to analyze operational data and communicate findings to non-technical audiences
- Working knowledge of continuous improvement methodologies (Lean, Six Sigma)
- Advanced Excel, Power BI or Tableau experience
Benefits
- Health and Wellness: Medical, Dental, Vision, and Wellness programs (eligible for medical coverage on day 1)
- Time Off: Paid Time Off (PTO), Company-paid holidays, Choice holidays, etc.
- Financial Well Being: Spending Accounts: Flexible Spending Account (FSA), Health Savings Accounts (HSA), commuter benefits, 401(k), tuition assistance, employee stock purchase plan discount
- Added Protection Coverage: To include critical illness, hospital indemnity, accident, legal, identity theft protection, pet, auto, and home insurance.
- Education: High School Diploma or GED required; Higher Education degree in supply chain, business, or life sciences preferred
Company info
- What we're looking for
Equal opportunity
- We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor.
- If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.com and let us know the nature of your request and your contact information.
- Requests for accommodation will be considered on a case-by-case basis.
- Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
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This listing is sourced directly from Avantor's careers page and normalized into a canonical job model.