Lumen Technologies

Operations Technician II

Remote, USA · Mid

Sponsorship not specified$50k-$66kDetected 5 days ago

Network MonitoringAR/VRCommunication

About the role

The Operations Technician II will provide services for Professional Services Control Center (PSCC) customers.
The ideal candidate will possess strong technical skills, capable of working on complex assignments related to network systems troubleshooting, isolation, and maintenance activities.
Minimums and maximums may vary based on location.

Schedule: This role provides support for a 24/7 operation.
Manage time efficiently and document all actions in the ticket system.
With real support and shared accountability, teams collaborate better, move faster, and deliver meaningful outcomes.
This role provides support for a 24/7 operation.

While schedules may vary based on business needs, the primary working hours for this position will be swing and mid shifts, including evenings, nights, weekends, and holidays as required.

Compensation This information reflects the anticipated base salary range for this position based on current national data.

Flexibility to support other shifts and participate in on-call or coverage rotations may be necessary.
We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Benefits Bonus Structure #LI-Remote Requisition #: 342397 Life at Lumen Life at Lumen is human and connected, even in a fast moving, AI‑focused organization.

nities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or inform

This listing is sourced directly from Lumen Technologies's careers page and normalized into a canonical job model.