Google Operations Center

Google Operations Center

Tech Writer UX Senior Associate - Digital Transformation - Content Operations

IN-HYD-SAR1, IN · Senior

Sponsorship not specifiedDetected 70 days ago
JavaScriptPythonHTMLCSSCode ReviewGitProject ManagementStakeholder ManagementSEOGoogle AdsProcess ImprovementCustomer SupportControlsCommunicationWriting

About the role

  • We work hard, we play hard, and we want you to join us!
  • This includes internal and external help pages and the Google Developer Sites.
  • Drawing from a wealth of resources and established practices to translate product concepts into concise, clear, and digestible content.

Responsibilities

  • Work with a team that manages various Google Ads Help Center articles, developer sites, and other content sources
  • Take up requests to create or edit content through a lifecycle of drafting, coding, revising, and various stages of peer and quality editorial reviews-self-managed in an internal ticketing system, while guaranteeing accuracy, efficiency, and completeness
  • Work with a diverse group of stakeholders, including engineering and product leads and team members to create clear and compelling written and visual content, while strictly adhering to Google's style guide and content models
  • As a Technical Writer UX Senior Associate, you will create and maintain content for various Google Ads Help Centers within our scope.

Requirements

  • You have 2-5 years experience in web technical writing, web usability (UX) practices, product documentation, or online publishing, preferably focusing on developer-centric content.
  • You are familiar or have experience writing technical content articles for these topics or product areas:
  • To ensure a barrier-free interview, please mention any required assistance or specific arrangements in your application and confirm them with your recruiter.

Nice to have

  • Hands on experience writing technical content using HTML code and Javascript, Markdown, XML, or using the DITA framework
  • Familiar with Google Ads, digital marketing concepts, and SEO
  • Understanding of version-control systems like Git or SVN
  • Working knowledge of HTML, CSS, Markdown, or XML, or DITA for the purposes of drafting and writing technical content within a technical CMS environment.
  • Prior experience being a Front-end website content developer is a plus
  • You must have excellent English communication skills (written and oral) and stakeholder management skills.

Benefits

  • We support you with competitive wages and with comprehensive health care including medical, dental and vision coverage
  • We support your family with gender-neutral baby bonding leave, 26 week birth-parent maternity leave, and generous life, accident and disability insurance minimums

Company info

  • At Google Operations Center we help Google users and customers solve problems and achieve their goals-all while enjoying a culture focused on improving continuously and being better together.

Visa & Work Authorization

  • ment opportunities regardless of race, creed, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status or any other basis protec

This listing is sourced directly from Google Operations Center's careers page and normalized into a canonical job model.