Nory
Solutions Consultant (US)
New York
Sponsorship not specifiedDetected 7 days ago
RESTSalesForecastingCustomer SuccessCollaboration
About the role
- Running restaurants in the US is brutal - margins are razor thin, waste is high, and teams are stretched to the limit.
- Our CEO, Conor, knows the pain first-hand.
- After founding and scaling Mad Egg in Ireland, he got tired of juggling "market-leading" systems, clunky spreadsheets, and endless printouts.
Responsibilities
- Own solution validation on our biggest deals: Partner with Sales on strategic, mid-market and enterprise opportunities across the US - running discovery, mapping how Nory fits into a prospect's existing systems, and building the confidence a sceptical buyer needs before they'll commit.
- Own technical scoping on complex deals: Map how Nory fits into a prospect's existing systems - POS, payroll, inventory - and catch anything that could block or derail a deal long before it gets there.
- Build deep domain credibility: Speak fluently about the day-to-day of running a restaurant or multi-site hospitality business - labour, food cost, waste - so prospects hear a fellow operator, not a script.
- Build the assets that make the function scale: Playbooks, demo environments, competitive battlecards - the stuff that means this doesn't just live in your head.
- Help build the playbook, not just follow it: This is Nory's first Solutions Consulting hire based in the US. You'll shape how this function runs here from day one, working alongside our UK-based Solutions Consultant rather than inheriting a finished process.
- A self-starter's comfort with ambiguity: this function is still two people. You'll be building your own structure here, not working inside someone else's.
- Direct multi-unit hospitality operator experience - having actually run or worked inside restaurant operations builds a kind of credibility that's hard to fake
- Comfort building reusable assets like playbooks, prototypes, or demo environments
- If you're excited by what we're building, we'd love to hear from you-even if you don't tick every box.
- One where operators are in control, margins are stronger, and frontline teams can build careers they're proud of.
Requirements
- Genuine technical range: you can map and talk credibly about POS, payroll, and inventory data flows without needing someone else to translate for you.
- Sharp commercial instinct: the kind of judgement that means an AE trusts you alone in a room with a prospect - you know what to say, what to hold back, and when to bring in the rest of the deal team.
Nice to have
- ideally with a comparably complex, multi-product hospitality platform.
Compensation
- 📚 $1,000 annual personal development budget + quarterly book budget
Benefits
- 📈 Meaningful equity with standard 4-year vesting and 1-year cliff - at Nory everyone is an owner!
- 🏥 Health, dental, and vision insurance with employee cover and dependent cover
- 🌴 20 days paid time off, plus public holidays
- 🍼 12 weeks paid parental leave for birthing parent, and 4 weeks of paid leave for non-birthing parent
- 🖥️ $250 home office workspace budget
- Our vision is to build a better future for the restaurant industry.
Company info
- Based in the United States, ideally on the East Coast, with the flexibility to travel regularly to be in front of customers.
- Our values guide how we work, grow, and win - together.
This listing is sourced directly from Nory's careers page and normalized into a canonical job model.