Plain
Account Executive, High Velocity
San Francisco office
Sponsorship not specifiedDetected 125 days ago
Product ManagementProduct StrategySalesAccount ManagementCustomer SupportCollaboration
About the role
- I'm Phil https://www.linkedin.com/in/phillip-stone-625b1172/, Head of Sales at Plain, and the hiring manager for this role.
- Some of the world's most forward-thinking companies, like Cursor, Ashby, and Sanity, trust Plain to unify all customer interactions, enable faster team collaboration, and supercharge their workflows with AI.
- We're a small team with offices in SF and London.
Responsibilities
- Own inbound leads, generate pipeline, and close deals. You'll own the deals from end-to-end, including understanding customer pain points, helping them evaluate Plain, and negotiating final price and contract terms.
- Work in collaboration with Demand Gen - they are building the pipeline, we want you to close it.
- Continuously iterate sales fundamentals like ICP, pricing, segmentation, how we track deals, conversion ratios and how we build our TOFU/MOFU.
- be a trusted partner to product and engineering.
- Own inbound leads, generate pipeline, and close deals.
- You'll own the deals from end-to-end, including understanding customer pain points, helping them evaluate Plain, and negotiating final price and contract terms.
- Bring the voice of the customer into product decisions; be a trusted partner to product and engineering.
- Plain is redefining customer support for the next generation of B2B companies.
- Been part of an early GTM team (Series A to Series B) and know what "building from scratch" looks like.
Nice to have
- Love the craft of sales - running crisp discovery, delivering the best product demos, and negotiating with confidence.
- Are detail-oriented and thrive in a fast-moving environment where no two deals look exactly the same.
- Care as much about shaping product as you do about hitting quota.
- Are uncomfortable with ambiguity.
- Are looking for a Head of Sales role.
- There is a ton of growth opportunity in a role like this, but right now we need someone who is excited by closing individual deals and helping us to keep up with our growing pipeline.
- Want to work within a larger sales team where there's layers of SDRs and SEs supporting you.
- You'll be hands-on across the full cycle.
Benefits
- Want to be in office, and being in-market in San Francisco, meeting customers and learning from peers.
- We have some really exciting traction but are still at an early stage and are constantly learning and trying new things as our company grows.
- Expect all the perks of a big company.
- Bonus: the more technical the better.
Company info
- You'll help onboard customers with expansion potential alongside our Ops team, who will be your partner on the post-sale side.
- We're building the fastest, most powerful platform to help companies move beyond reactive support and build true customer relationships.
- We're a Series A stage startup and are competitive in what we offer at our stage, but it's a different role and opportunity than working at an established tech company.
This listing is sourced directly from Plain's careers page and normalized into a canonical job model.