Engine

Service Desk Support Technician

Tempe, Arizona, United States

Sponsorship not specified$63k-$87kDetected 64 days ago

JiraCustomer SupportCollaborationOrganizational Skills

About the role

We're looking for a highly motivated IT Service Desk Technician ready to make an immediate impact.
applicants must currently reside in the designated geographic locations (hybrid in our Tempe, Arizona office).
As part of the Engine team, you'll play a vital role in an environment where innovation meets collaboration.

Acts as a trusted advisor to our internal business partners, providing technical support for laptops, printers, conference rooms, office networks and applications.
Relentlessly focused on providing exceptional support, empowering colleagues through technology, and building strong partnerships to drive shared success.
You're ready to roll up your sleeves, collaborate, and deliver results that matter.
This role is vital for providing exceptional technical support, both in-office and remotely, ensuring our team can operate efficiently and effectively.
Technical Support and Consultation: Acts as a trusted advisor to our internal business partners, providing technical support for laptops, printers, conference rooms, office networks and applications.
Service Oriented: Relentlessly focused on providing exceptional support, empowering colleagues through technology, and building strong partnerships to drive shared success.
Mindset: You're ready to roll up your sleeves, collaborate, and deliver results that matter.
Environments for Success: Different roles have different needs in terms of the environments that drive success which is why we have a hybrid-hub model.
Ready to Build the Future of Work Travel?
That's why we're building a platform that brings together corporate travel, a powerful charge card, and modern spend management in one place.

2-4 years of experience in technical support within an enterprise setting.
Extensive knowledge of macOS and Windows operating systems, Google Workspace, Okta, and Slack platforms.
Proven ability to use JIRA Service Management effectively.
You have a knack for troubleshooting and analyzing problems.
Highly Analytical: You have a knack for troubleshooting and analyzing problems.

Go-to resource for questions on key systems such as Google, Zoom, Slack, and more.
Collaboration & Business Tools: Go-to resource for questions on key systems such as Google, Zoom, Slack, and more.

Our compensation packages are based on several factors, including your experience, expertise, and location.
In addition to a competitive base salary, total compensation may include equity and/or variable pay (OTE).
Your recruiter will share your complete compensation package as you move through the process.
Base Pay Range
$62,900 - $87,000 USD
The Engine Edge: Perks & Compensation

To make this vision real, we're looking for exceptional, mission-driven people to help redefine how businesses manage and experience travel.
Perks and benefits may vary based on employment type, location, and more.

Join us on our mission to transform how work travel works-for businesses, for travelers, and for the industry.
At Engine, we're transforming business travel into something personalized, rewarding, and simple.
We believe the future of travel should be seamless and powered by technology that delights customers at every step.

This listing is sourced directly from Engine's careers page and normalized into a canonical job model.