Smarthost Design Technologies
System Maintenance Technicians
Remote (Washington, District of Columbia, US)
Sponsorship not specifiedDetected 20 days ago
CiscoProblem Solving
About the role
- The Service Maintenance Technician is responsible for performing the technical maintenance and repairs of systems and equipment within the scope of the contract.
- This includes troubleshooting and ensuring operational functionality of IT systems and related equipment.
Responsibilities
- Provide qualified personnel to support the maintenance of Motorola Trunked and Conventional radio system core hardware, network devices, and associated components.
- Ensure staff can perform Moto-patching of equipment, devices, and network components to maintain optimal system functionality.
- Maintain RF antenna systems across various frequencies and power levels, including components such as: Transmit combiners, receive multi-couplers, duplexers, pass and reject filters, diplexers, and precision-tuned filter assemblies.
- Conduct a comprehensive inventory of all systems, document components and devices, and maintain performance logs.
Requirements
- With over 15 years of experience providing cybersecurity, cloud, IT infrastructure, and helpdesk support services, our solution and customer satisfaction depends highly on our People strategy.
Nice to have
- Site layouts and service entities for all equipment.
- Wiring diagrams and network references.
- Descriptions of service area sites for offline reference during mission-critical operations.
- 2+ years of experience in system maintenance and technical troubleshooting.
- Certification in related IT fields (e.g., CompTIA, Cisco).
- Strong technical skills and problem-solving abilities.
- Experience with government contracting or large-scale enterprise environments is a plus.
Benefits
- Medical Health insurance Dental Insurance 401(k) matching PTO Professional development assistance
- Evaluate and verify that all equipment meets or exceeds the manufacturer's minimum performance standards, ensuring optimal talk-in and talk-out coverage in designated service areas.
- Range Schedule: Monday to Friday Work Location: Office and Remote Benefits: Medical Health insurance Dental Insurance 401(k) matching PTO Professional development assistance
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