HomeStreet Bank

Quality Assurance Regulatory Specialist

Irvine, California

Sponsorship not specified$75k-$105kDetected 5 days ago

ComplianceOutbound SalesAccountingExcelAuditingProcess ImprovementCustomer SupportUnityResearchLeadershipCommunicationMicrosoft OfficeInternal Audit

About the role

Mechanics Bank is currently searching for a Quality Assurance Regulatory Specialist to join our team.

Performs quality assurance reviews, compliance testing, monitoring, and reporting activities to ensure adherence to regulatory, investor, insurer, and servicing requirements within Loan Servicing.
Documents findings and recommends corrective actions or remediation plans as needed.
Serves as a resource to Loan Servicing staff and management regarding regulatory, investor, insurer, and state servicing requirements and supports the implementation of regulatory changes impacting business operations.
Acts as a liaison with Compliance, Legal, Audit and Loan Servicing business units in support of regulatory/agency inquiries, customer complaints, subpoenas, notices of error, monitoring of Loan Servicing procedures and other compliance-related activities.
Maintain accurate records and reporting related to quality assurance reviews, monitoring, audit activities, and regulatory change management.
Perform special duties and projects as assigned.
Experience and familiarity with MSP or similar loan servicing system or Service Bureau Accounting system, and Director Unity Client or similar document imaging system.
Work in a positive environment with internal and external business partners at all levels.

3 years minimum Mortgage and consumer loan experience required, including loan origination or escrow/title experience required.
Working knowledge of investor, state and regulatory guidelines to include Fannie Mae, Freddie Mac, FHA, VA, USDA, and the CFPB.
Possess good judgement, flexibility to adapt to changing priorities, ability to accept responsibility and handle confidential information.
Ability to multitask and prioritize workload.
Ability to conduct in depth research in loan servicing system and various other resources (online, investor/regulatory guidelines, legal references) and present findings, options and recommendations for resolution.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls.
The employee is occasionally required to stand

4 year Bachelor's Degree preferred.
Mortgage and consumer loan experience required, including loan origination or escrow/title experience preferred.

$75,000 - $105,000 annually
Final compensation package will be determined by the work experience, education, and/or skill level of the applicant along with internal equity and alignment with geographic market data.

Medical, prescription, dental, and vision coverage for employees and their eligible family members
Employer paid Employee Assistance Program, Life Insurance, AD&D, and Disability benefits
Health Savings Account with employer contribution
Healthcare and Dependent Care Flexible Spending Accounts and Commuter/Parking Benefit
529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program
Supplemental Health plans, Voluntary Legal and Identity Theft Services
11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year

This listing is sourced directly from HomeStreet Bank's careers page and normalized into a canonical job model.