Dungarvin
Area Manager - DD/IDD Services
New Castle, IN, United States
Sponsorship not specifiedDetected 2 days ago
Performance ManagementLeadershipMentoringMicrosoft Office
About the role
- With services nationwide, our team is united by a shared commitment to making a real difference-one person, one voice, one choice at a time.
- We encourage you to embrace this opportunity to impact someone's life.
- Join our nationwide family and let us help you achieve your unique goals and dreams.
Responsibilities
- Program Leadership & Team Development: Supervise, coach, and support employees across assigned residential programs while promoting accountability, teamwork, professional development, and high-quality service delivery.
- Support hiring, onboarding, scheduling, training, and ongoing staff development initiatives across assigned programs.
- Maintain readiness for audits, inspections, and licensing reviews.
- Participant & Family Support: Promote individual choice, independence, and person-centered planning while assisting with operational, staffing, participant, and family concerns in a positive and professional manner.
- Operational Performance & On-Call Support: Monitor staffing trends, program performance, operational needs, and fiscal responsibilities in partnership with leadership teams while participating in on-call rotation and responding to emergencies or operational concerns as needed.
- The Area Manager oversees multiple residential homes and staff teams within an assigned region, providing leadership, operational oversight, and program support to ensure high-quality, person-centered services and compliance with state, licensing, and Medicaid requirements.
- The Area Manager partners with staff, leadership, individuals served, families, and community stakeholders to maintain smooth operations, support employee accountability, and ensure consistent, compliant care across all programs.
- Supervise, coach, and support employees across assigned residential programs while promoting accountability, teamwork, professional development, and high-quality service delivery.
Requirements
- Technical Skills: Proficiency with Microsoft Office programs and the ability to adapt to new technology platforms
- Experience with staff development, training coordination, or leadership mentoring
Nice to have
- Industry Expertise: Experience supporting multi-site residential or community-based programs
- Leadership Development: Experience with staff development, training coordination, or leadership mentoring
- Operational Insight: Data-driven performance management experience
- We believe in supporting not only those we serve but also each other, ensuring a collaborative and supportive work environment for all.
Skills
- Proficiency with Microsoft Office programs and the ability to adapt to new technology platforms
- Licensure & Transportation: Valid driver's license with a driving record that meets agency insurance requirements
Compensation
- Starting $58,900 annually
- Compensation: Starting $58,900 annually
Benefits
- Work Schedule: Monday through Friday with on-call responsibilities as needed to support operational needs and program coverage
- Medical, dental, vision, life insurance, supplemental insurance, disability coverage, FSA, and HSA options for eligible employees
- PTO for eligible employees with PTO donation options
Company info
- At Dungarvin, we are more than a provider of support services, we're a mission-driven team rooted in respect, response, and choice.
- Since 1976, we've been dedicated to meeting people where they are and providing person-centered supports that allow individuals to live as independently as possible.
- We support individuals with intellectual and developmental disabilities, behavioral health needs, complex medical needs, and children and families across the country.
- What We Offer:
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This listing is sourced directly from Dungarvin's careers page and normalized into a canonical job model.