Taskrabbit
Supply Success Manager (Russian & English)
New York, New York, United States · Mid
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About the role
- Taskrabbit connects busy people in need of help with trusted local Taskers who can lend a hand with everything from home repairs to errands, with the goal of being the number one home services platform in the countries we serve.
- A Tasker gets paid to do what they love, when and where they want - all while saving the day for someone in their city.
- The Tasker Operations team helps Taskers achieve their personal tasking goals using Taskrabbit.
Responsibilities
- Master the Tasker lifecycle, using data-driven insights and strong data fluency to identify gaps, design and lead experiments, and communicate performance insights and business impact to teams and leadership.
- Be a product expert - know what's live, explain it to Taskers, and validate/submit bug reports based on Tasker feedback.
- Lead community engagement (office hours, profile workshops, socials) and work cross-functionally with Product, Support, Partnerships, Marketing, Legal, and Commercial Ops to advocate for Tasker solutions that drive invoices and revenue.
Requirements
- The position must be based out of our New York City office.
Nice to have
- Full professional fluency in English and Russian.
- Based in New York City or an easily commutable distance, with availability to travel to other regions as required.
- 3+ years in marketplace operations, customer success, community management, or comparable roles
- Bachelor's degree or equivalent practical experience.
- A proficient user of data to derive actionable insights and make decisions
- proficient with BI, Google Workspace, and customer success tools. (SQL & Sigma experience preferred)
- A highly effective, confident communicator who can engage audiences from 1 to 100.
- A low-ego, opportunistic self-starter who's comfortable problem-solving on the fly in a fast-paced, globally distributed team, and knows when to ask for help.
Compensation
- At Taskrabbit, our approach to compensation is designed to be competitive, transparent, and equitable.
- Total compensation consists of base pay + bonus + benefits + perks.
- The base pay range for this position is $72,000 - $97,000.
- This range is representative of base pay only, and does not include any other total cash compensation amounts, such as company bonus or benefits.
Benefits
- Taskrabbit offers our employees with employer-paid health insurance and a 401k match with immediate vesting for our US based employees.
- An Active Commitment to Equity within our Company and Platform.
- We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, sex, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status.
Company info
- At Taskrabbit, we want to transform lives one task at a time.
- Our culture is collaborative, pragmatic, and fast-paced.
- We're looking for talented, entrepreneurially minded and data-driven people who also have a passion for helping people do what they love.
- You will be responsible for a specific set of metropolitan areas, driving key metrics for the company as well as supply alignment in those metros, which result in increased invoices and revenue.
- We are an inclusive community where all who share our mission and values belong.
Equal opportunity
- Taskrabbit's commitment to Diversity and Inclusion:
- Taskrabbit is an equal opportunity employer and values diversity at our company.
- equal opportunity employer and values diversity at our company.
Visa & Work Authorization
- If you would prefer not to have your application processed using this tool, you may opt out by selecting 'opt out' in the application form or by emailing talentacquisition@taskrabbit.com, and your application will be reviewed manually with
This listing is sourced directly from Taskrabbit's careers page and normalized into a canonical job model.