Sophos
Solution Architect – AI and Automated Solutions
Canada · Senior
Sponsorship not specified$104k-$174kDetected 82 days ago
PythonVector DatabasesAWSCloud PlatformsCI/CDDevOpsRESTMachine LearningComputer VisionLLMsRAGLangGraphAI OrchestrationCybersecurityDetection EngineeringCRMSupply ChainERPResearchCollaboration
About the role
- Together with expert advisory services, these capabilities help organizations proactively reduce risk and respond faster, with the visibility and scalability needed to stay ahead of evolving threats.
Responsibilities
- Lead discovery sessions to identify high-value use cases for AI and automated solutions, including workflow automation, copilots, knowledge retrieval, and intelligent routing.
- Translate business objectives into technical designs covering workflows, data flows, integration points, and non-functional requirements such as latency, reliability, security, and compliance.
- AI and Automated Solution Design and Implementation
- Design and implement AI Agentic solutions that can reason, plan, call tools, and execute multi-step tasks across APIs, databases, SaaS platforms, and document repositories.
- Build solution workflows using patterns such as planner-executor, supervisor-worker, and human-in-the-loop with frameworks including LangChain, LangGraph, and similar orchestration libraries such as LlamaIndex and Semantic Kernel.
- Apply prompt and policy design techniques, including structured prompting, guarded templates, reasoning aids, and evaluation approaches to improve quality and reduce hallucinations.
- Integrate AI and automated solutions into web and mobile apps, core enterprise systems (CRM, Support, ERP, HR, finance, ticketing, supply chain), collaboration tools, and process platforms.
- Define and implement guardrails and safety controls, including authorization, policy enforcement, content filtering, PII protection, and safe tool calls.
- Design and extend AI and automated solutions using Microsoft Copilot Studio, including low-code conversational workflows, enterprise connectors, custom actions, and integrations with business systems and Microsoft 365 experiences.
- Define and track KPIs (task success, latency, cost, user satisfaction) and use monitoring, logging, tracing, and evaluation to drive continuous improvement and ensure production readiness.
Requirements
- Experience with at least one major cloud platform, ideally AWS, including networking, IAM, container orchestration, and serverless services.
Skills
- Sophos meets organizations wherever they are in their security maturity and grows with them to defeat cyberattacks.
- Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com.
Compensation
- In Canada, the base salary for this role ranges from $104,000 to $174,000.
- I n addition to base salary, we offer additional compensation including bonus eligibility and a comprehensive benefits package.
Company info
- Sophos is a cybersecurity leader defending 600,000 organizations globally with an AI-driven platform and expert-led services.
- Its solutions combine machine learning, automation, and real-time threat intelligence with frontline human expertise from Sophos X-Ops to deliver advanced, 24/7 threat monitoring, detection, and response.
- Sophos offers industry-leading managed detection and response (MDR) alongside a comprehensive portfolio of cybersecurity technologies - including endpoint, network, email, and cloud security, extended detection and response (XDR), identity threat detection and response (ITDR), and next-gen SIEM.
- Sophos goes to market with a global partner ecosystem, including Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), resellers and distributors, marketplace integrations, and cyber risk partners, giving organizations the flexibility to choose trusted relationships when securing their business.
- Role Summary The Solution Architect - AI and Automated Solutions partners with enterprise customers to design and deliver intelligent solutions that automate workflows, improve knowledge access, and support new product and operational capabilities.
- This role owns the technical journey from discovery and architecture through prototyping, production deployment, and continuous improvement.
- The position works closely with business and engineering stakeholders to translate ambiguous requirements into scalable solutions integrated with existing applications, data platforms, and collaboration tools.
- The role may leverage cloud AI platforms such as Amazon Bedrock or Amazon SageMaker and, where appropriate, productivity ecosystems such as Microsoft 365 Copilot.
Visa & Work Authorization
- While we are a remote first organization, applicants must have legal authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorship.
This listing is sourced directly from Sophos's careers page and normalized into a canonical job model.