Harvard University
Program Coordinator, Executive Education
Boston, MA, United States · Mid
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About the role
- Does the thought of education intersecting with business intrigue you?
- Are you interested in exploring how business happens at HBS and playing an active role in the success of our Executive Education programs?
- We encourage you to explore the Program Coordinator position in our Executive Education department.
Responsibilities
- Work closely with faculty to confirm session details, coordinate program material, arrange IT and AV needs, and provide classroom support when programs are in session
- Be the primary contact for faculty and participants for all pre, during, and post program-related support
- Work closely with other HBS support departments to include operations, media services, housekeeping, catering, and other constituents to ensure appropriate operational support
- Build and maintain participant websites for each program
- Maintain records to document faculty material, participant feedback, schedules, vendors, and evaluations associated with program delivery
- Coordinate and host online sessions to include sharing documents and videos, administering polls, coordinating breakout rooms, monitoring attendance, and facilitating communication with faculty, participants, and the technology team, delivered primarily via Zoom or the HBS Online Classroom
- Use Salesforce to track and manage participant enrollment and cancellations, and other program-related data
- Support for families and caregivers
Requirements
- High school diploma, GED, or equivalent required.
- 3+ years of experience in customer service-oriented and/or administrative support role(s) or related experience is required.
- Ability to work extended overtime hours (including some evenings and weekends) is a must based on program needs.
- This role is required to be onsite for the entire duration of assigned programs when in-session.
Nice to have
- Candidates must be highly motivated, solution driven, take initiative and work well both independently and in a team approach.
Skills
- Candidates must show strong verbal and written communication skills.
- Excellent customer service and organizational skills, as well administrative coordination experience.
- Must be flexible, energetic, diplomatic and detail oriented
- Additional Information
- Standard Hours/Schedule: 40 hours per week/overtime eligible
- Compensation Range/Rate: $66,000 to $69,000 annually commensurate with experience
- Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position
- Pre-Employment Screening: Identity check
- Other Information:
- A cover letter is required to be considered for this opportunity.
Compensation
- Compensation Range/Rate: $66,000 to $69,000 annually commensurate with experience
Benefits
- Our benefits include, but are not limited to:
- Generous paid time off including parental leave
- Medical, dental, and vision health insurance coverage starting on day one
- Retirement plans with university contributions
- Wellbeing and mental health resources
- Professional development opportunities including tuition assistance and reimbursement
- Commuter benefits, discounts and campus perks
- Learn more about these and additional benefits on our Benefits & Wellbeing Page.
Company info
- Harvard Business School Executive Education brings together senior executives from the world's most influential organizations, preparing them to reach the next level for their organizations and for themselves.
- Working closely with HBS's world-class faculty, we design and deliver programs for individuals and for organizations, welcoming over 12,000 participants annually from over 130 countries.
- Programs range from a few days to multiple weeks.
- Most programs are delivered on the HBS campus, where participants live, learn, and dine together in dedicated Executive Education residences and facilities.
- Our programming includes in-person, virtual, and blended (combining both in-person and virtual learning) options.
- The Executive Education department consists of open enrollment, global, and custom program portfolio management; guest services; marketing; corporate sales; program operations; technology services; human resources; enrollment and admissions; and finance.
Equal opportunity
- EEO/Non-Discrimination Commitment Statement
Visa & Work Authorization
- Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position
- Certain visa types and funding sources may limit work location.
This listing is sourced directly from Harvard University's careers page and normalized into a canonical job model.