Resolve AI
Director of Revenue Operations
San Francisco · Director
Sponsorship not specifiedDetected 21 days ago
GitAWSAgentic AICRMSalesPipeline ManagementForecastingCustomer SuccessCadenceResearchLeadershipCommunicationPublic Speaking
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odds of building a lasting career here
40Risky
Cap-exempt (no lottery)0
Sponsors this role90
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
Thin sponsorship signal and lottery-bound. A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.
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About the role
- This is not a traditional RevOps role centered only on administering tools and producing reports.
- The ideal candidate has recently helped scale a high-growth AI or enterprise software company such as Listen Labs, Decagon, Sierra, Cyera, Island, Abnormal Security, Serval, or another company operating in a similarly fast-moving environment.
- Strong experience in the $10M ARR to $250M ARR range.
Responsibilities
- Build capacity, productivity, pipeline, headcount, and bookings models.
- Own forecasting accuracy, systems, and operating process.
- Improve forecast accuracy and create clear visibility into pipeline quality, conversion, velocity, retention, and expansion KPIs.
- Lead recurring territory and account-planning processes.
- Partner with Finance and People teams to ensure accurate and timely commission payments.
- Build and lead a responsive, scalable deal-desk function.
- Partner with Sales, Finance, Legal, Security, and Product on pricing, packaging, approvals, contracting, and non-standard deal structures.
- Establish approval policies and commercial guardrails that support speed without sacrificing discipline.
- Own the architecture and roadmap for the revenue technology stack.
- Create strong data governance, lifecycle definitions, attribution rules, and operational controls.
Requirements
- 8+ years of experience in Revenue Operations, Sales Operations, GTM Strategy, Business Operations, or a related field.
- Recent experience at a high-growth AI, cybersecurity, infrastructure, developer tools, or enterprise software company.
- Experience supporting a rapidly scaling B2B enterprise sales organization.
- Ability to work with APIs, data models, workflow tools, and lightweight code or scripting.
- Strong understanding of enterprise sales processes, pricing, contracting, pipeline management, and customer expansion.
- Excellent communication skills and the ability to influence senior leaders using clear analysis and sound judgment.
Compensation
- Lead the design, modeling, implementation, and administration of sales compensation plans.
Benefits
- Develop executive and board-level reporting for key health KPIs and translate them into actionable insights.
- Design territories, account segmentation, coverage models, quotas, and rules of engagement.
Company info
- Software maintenance and production troubleshooting have become a massive tax of engineering velocity. Resolve AI is solving this by building a transformative, truly autonomous AI Production Engineer that investigates and fixes complex system issues end-to-end.
- Our founders (Spiros Xanthos https://www.linkedin.com/in/spiros/ and Mayank Agarwal https://www.linkedin.com/in/mayank-ag/) are the core creators of OpenTelemetry and led Splunk Observability. They have had 2 successful exits to Splunk and VMware.
- We've raised over $190M from top-tier investors including Lightspeed, Greylock, DST, Unusual Ventures, and individual backers such as Jeff Dean (Chief Scientist, Google DeepMind), Thomas Dohmke (CEO, GitHub), Matt Garman (CEO, AWS), Reid Hoffman (Founder, LinkedIn), and Fei-Fei Li (Professor, Stanford).
- You will partner closely with Sales, Marketing, Customer Success, Finance, and company leadership to turn our growth strategy into an operating model.
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This listing is sourced directly from Resolve AI's careers page and normalized into a canonical job model.