OpenAI
Strategic Program Manager, Office of the CRO
San Francisco · Contract
Sponsorship not specifiedDetected 16 hours ago
Customer SuccessCadenceResearchLeadershipCommunicationMentoring
About the role
- This is also a key leadership role within the Office of the CRO.
- Define the strategy, operating model, governance, and success measures for executive engagement across OpenAI's priority accounts, regions, and strategic moments.
- Establish the operating cadence that aligns Sales leadership, account teams, and executives around upcoming engagements, decisions, and follow-through.
Responsibilities
- Develop a scalable framework for determining where executive involvement will create the greatest customer and commercial impact.
- Build repeatable playbooks for executive sponsorship, account planning, customer follow-through, advisory forums, executive events, and global market engagement.
- Lead the strategy and execution for marquee executive engagement moments-including Davos, Sun Valley, and other C-suite convenings-ensuring each has clear commercial objectives and measurable outcomes.
- Own the end-to-end strategy and execution for high-stakes executive customer and partner engagements, from qualification and preparation through meeting design and post-meeting execution.
- Partner with account teams to define engagement objectives, executive attendees, customer value propositions, and desired business outcomes.
- Lead high-priority cross-functional initiatives on behalf of the Office of the CRO.
Requirements
- 10+ years of experience in enterprise technology, strategic accounts, executive engagement, sales strategy, management consulting, customer success, chief of staff, or another senior commercial operating role.
Benefits
- Measure program success through executive engagement, relationship health, strategic opportunity progression, customer outcomes, and commercial impact.
- Maintain visibility into executive relationship coverage, commitments, risks, and opportunities across priority accounts.
Company info
- OpenAI is building a global executive engagement program that helps our most important customers, partners, and prospects realize the full strategic value of AI.
- We are looking for a senior, commercially minded operator to lead this work within the Office of the CRO.
Visa & Work Authorization
- Build repeatable playbooks for executive sponsorship, account planning, customer follow-through, advisory forums, executive events, and global market engagement.
This listing is sourced directly from OpenAI's careers page and normalized into a canonical job model.