Steamboat Ski Resort
Ticket Office Agent - Winter 26.27 Seasonal - Full/Part Time
Steamboat Springs, CO · Part-time
Sponsorship not specifiedDetected 6 days ago
ExpressRESTSalesCustomer Support
About the role
- The Ticket Office at Steamboat Ski & Resort is hiring for it's winter operations.
- We are hiring Full and Part time positions.
- Promote and sell a variety of resort products and services, including, but not limited to, lift tickets, season passes, SnowSports School programs, and Mountain Camp offerings to guests both before arrival and during their resort experience.
Responsibilities
- Deliver exceptional guest service while maintaining a professional, positive demeanor in a fast-paced, high-volume environment.
- Create, manage, and fulfill advance orders while accurately processing sales transactions, exchanges, returns, and refunds.
- Maintain accountability and accuracy for all daily transactional activities.
- Perform additional duties and special projects as needed to support departmental and resort operations.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Requirements
- Minimum of 1 year customer service experience required
- Must have greater than average computer proficiency, strong computer and keyboards skills
- Must be neat, accurate, well organized
- High school graduate or GED required
- Must be minimum 18 years of age
- While performing the duties of this job, the employee is regularly required to walk, talk, see, hear, and operate a computer and other office productivity machinery.
- This job description is not an exhaustive list of all functions and responsibilities that an employee may be required to perform in this position.
Nice to have
- Prior cash handling experience preferred
- College degree preferred
Compensation
- $19.50 - $20.50 per hour
Benefits
- Vacation and Sick Time policies for eligible employees* to rest, relax and recharge
- Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, FSAs, and more for Year Round, Flex Year Round, & Season-to-Season Employees.
- Apex-MEC (minimum essential coverage) plan available to all seasonal employees without an offer of major medical coverage.
- This plan helps cover preventive visits, urgent care visits, Free Telehealth, Limited Hospitalization, Prescription Drug Benefits and Free Multilingual Behavioral Health.
- Discounted tuition with partner online university for all Alterra Mountain Company employees to further their education
- Paid parental leave of up to 6 weeks for eligible employees*
Company info
- Comply with all company policies, procedures, safety standards, and applicable regulatory requirements.
Equal opportunity
- Steamboat Ski & Resort Corporation and its affiliates are equal opportunity employers and maintain drug-free workplaces.
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This listing is sourced directly from Steamboat Ski Resort's careers page and normalized into a canonical job model.