Petco

Petco

Sales Specialist

1334 - SF Potrero, CA, USA · Senior

Sponsorship not specified$17k-$25kDetected 35 days ago
Customer SupportLeadershipCommunicationProblem Solving

About the role

  • Want to help pets live their best lives?
  • We're proud to be where the pets go and where the pet people go.
  • Our core values capture that spirit as we work to improve lives by doing what's right for pets and people. - Pet First - Protect & Empower.

Responsibilities

  • Support a safe, clean, and welcoming environment for pets, pet parents, and partners.
  • Lead by example by demonstrating strong selling behaviors and exceptional customer service.
  • Mentor and support new and junior associates, reinforcing best practices and store standards.
  • Foster a collaborative, inclusive team environment where partners support one another.
  • Support merchandising and inventory activities, including restocking, recovery, and presentation.
  • Support store leadership with operational tasks and special projects.
  • Deliver consistent, knowledgeable, and compassionate service.
  • Support store sales goals through effective selling and service behaviors.
  • Maintain store cleanliness, organization, and visual standards.
  • Leadership Support

Requirements

  • 1+ years of retail experience, preferably in a specialty retail environment.
  • Proven ability to multitask and thrive in a fast-paced environment.
  • Ability to safely lift and move merchandise, supplies, or animals weighing up to 50 pounds.
  • Must be able to work in proximity to animals, including exposure to animal dander, odors, noises, and cleaning chemicals.
  • Experience & Skills
  • Strong communication, interpersonal, and customer service skills.
  • Strong problem-solving skills and professionalism in handling customer concerns.
  • Basic math skills and experience handling cash and transactions.
  • Essential Functions & Work Environment
  • This role is performed in a Pet Care Center retail environment and requires active engagement on the sales floor.
  • The role requires frequent standing and walking, as well as bending, kneeling, reaching, and lifting.
  • Regular engagement with customers on the sales floor, including providing customer assistance and performing cashiering and point-of-sale transactions.
  • Flexible availability to support Pet Care Center operating hours, including evenings, weekends, and holidays.

Nice to have

  • Passion for animals and knowledge of pet care preferred.

Compensation

  • Hourly or Salary Range will be reflected above.

Benefits

  • For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO -see https://careers.petco.com/us/en/key-benefits
  • Promote the health, safety, and proper care of all animals in accordance with Petco policies and standards.

Company info

  • Share accurate pet care, nutrition, and product knowledge to help customers make informed decisions.
  • Greet customers and deliver friendly, solution-focused service that builds trust and loyalty.
  • Assist customers in selecting products and services that best meet their pets' needs.
  • Educate customers on promotions, services, and loyalty programs.
  • Customers feel welcomed, supported, and confident in their purchases.
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This listing is sourced directly from Petco's careers page and normalized into a canonical job model.