Csc Holdings LLC

Csc Holdings LLC

Insurance Call Center Representative

USA - TN - NASHVILLE

Sponsorship not specifiedDetected 1 day ago
CRMCustomer SupportResearchCommunicationCollaborationProblem SolvingAdaptability

> stay_score

odds of building a lasting career here

40Risky
Cap-exempt (no lottery)0
Sponsors this role90
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70

Thin sponsorship signal and lottery-bound. A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.

Lottery odds assume a STEM candidate.

Personalize to your clock →

> community_outcomes

No reports yet — be the first to help the next applicant.

About the role

  • Handle inbound calls, providing timely and accurate responses to inquiries related to insurance and financial products.
  • Assist with account servicing, including policy information, transactions, updates, and general inquiries.

Responsibilities

  • Accurately document customer interactions, transactions, and outcomes in internal systems.
  • Navigate multiple systems efficiently to deliver complete and accurate responses.
  • Support operational initiatives and identify opportunities for process improvement.
  • Organizations worldwide trust DXC to deliver services across the Enterprise Technology Stack to drive performance and innovation.
  • At DXC, we leverage technology to deliver essential IT services that enable operational efficiency and business transformation.

Requirements

  • 2+ years of experience in customer service, call center, or high-volume client-facing roles.
  • Strong verbal and written communication skills, with the ability to explain information clearly and professionally.
  • Proven ability to handle challenging conversations and de-escalate concerns.
  • Ability to multitask and efficiently navigate multiple systems.
  • Required Qualifications High school diploma or equivalent (G.E.D.).

Nice to have

  • Experience in financial services, insurance, or related industries.
  • Experience with CRM systems or call center technologies.
  • We're committed to fostering an inclusive environment where everyone can thrive.
  • If you are an applicant from the United States, Guam, or Puerto Rico DXC Technology Company (DXC) is an Equal Opportunity employer.
  • View postings below.
  • We participate in E-Verify.
  • To access the postings in the link below, select your state to view all applicable federal, state and locality postings.
  • Postings are available in English, and in Spanish, where required.

Skills

  • Our capabilities span business process outsourcing, insurance, analytics, applications, security, cloud, and modern workplace solutions.

Benefits

  • Familiarity with insurance or financial products (e.g., annuities, retirement accounts, policies).
  • Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances.

Company info

  • These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process.

Equal opportunity

  • Equal Opportunity employer.

Visa & Work Authorization

  • sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law
Apply directly at Csc Holdings LLC →Create a free account for alerts like thisView Csc Holdings LLC immigration profile

This listing is sourced directly from Csc Holdings LLC's careers page and normalized into a canonical job model.