Datadog
Learning Technology Specialist
New York, New York, USA · Mid
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About the role
- The Learning Technology Specialist plays a vital role within the People Technology team by managing and supporting Datadog's learning ecosystem.
- Datadog values people from all walks of life.
- We understand not everyone will meet all the above qualifications on day one.
Responsibilities
- Maintain the vendor issue log and coordinate incidents across multiple internal and external stakeholders by gathering technical evidence, submitting clear issue reports, tracking progress, testing fixes, and communicating updates.
- Product training to develop an in-depth understanding of our product and space
Requirements
- You have a bachelor's degree in business management, information systems, computer science, or a related field - or equivalent practical experience.
- You are familiar with system integrations, APIs, data flows, authentication, and provisioning concepts such as SSO.
- You are a structured problem-solver who can investigate technical issues, identify root causes, and coordinate solutions across internal teams and external vendors.
- You are process-oriented, produce clear and maintainable documentation, and can coordinate work across multiple stakeholders, priorities, and timelines.
Nice to have
- Experience with Docebo is strongly preferred.
Compensation
- $101,000 - $135,000 USD
Benefits
- Generous and competitive benefits package
- New hire stock equity (RSUs) and employee stock purchase plan
- Datadog offers a competitive salary and equity package, and may include variable compensation.
- Provide Tier 2 and Tier 3 support for complex LMS and learning technology issues, investigating root causes, coordinating resolutions, and documenting outcomes.
- Contribute to the adoption of automation and AI capabilities within the learning technology ecosystem.
- Support the administration and optimization of the LMS, including configurations, permissions, enrollments, learning content, reporting, and data quality.
- Coordinate reviews of the learning technology stack and support integrations between the LMS and systems such as HRIS, identity management, content providers, reporting platforms, and other learning tools.
- You have 3+ years of experience administering or supporting learning technology, HR technology, business systems, or a comparable SaaS platform.
- You are knowledgeable about digital-learning and authoring tools, such as Articulate 360, and common learning content standards, including SCORM.
- Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.
Company info
- It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers.
- Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you're passionate about technology and want to grow your skills, we encourage you to apply.
- Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale.
Equal opportunity
- Equal Opportunity at Datadog:
- This form is for accommodation requests only and cannot be used to inquire about the status of applications.
Visa & Work Authorization
- t opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics
This listing is sourced directly from Datadog's careers page and normalized into a canonical job model.