OpenTable
Site Reliability Engineer II (AI Platform)
Toronto, Canada · Mid
Sponsorship not specified$110k-$130kDetected 14 days ago
PythonGoRubyGitRedisAWSAzureDockerKubernetesAnsibleCI/CDJenkinsCircleCILinuxPrometheusSite Reliability EngineeringPlatform EngineeringKafkaRabbitMQMachine LearningLLMsLoad BalancingLeadershipCommunication
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odds of building a lasting career here
54Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds (Level III)83
Fits your clock70
Sponsors, but it's cap-subject — you still face the weighted lottery (~45% per draw at Level III). Good if you win; have a cap-exempt backup on your list.
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About the role
- This hybrid role requires working in the office two days per week.
- Our world-class technology empowers restaurants to focus on what matters most - their team, their guests, and their bottom line - while enabling diners to discover and book the perfect restaurant for every occasion.
Responsibilities
- Maintain, tune, and ensure high availability for the low-level Linux operating system and Kubernetes control plane across our self-hosted bare-metal infrastructure.
- Architect, build, and maintain scalable container management, configuration management, and automation tools across global environments.
- Participate in high-impact platform engineering projects and collaborate with globally distributed engineering teams to drive infrastructure standardization.
- Participate in the team's on-call rotation to support critical production systems and ensure operational resilience.
- Develop and maintain self-service tools, automation pipelines, and robust infrastructure monitoring to eliminate manual operational overhead.
Requirements
- 5+ years of hands-on Linux experience (e.g., Ubuntu, CentOS) with expertise in kernel tuning (sysctl), process management (cgroups/namespaces), system calls, and performance optimization.
- 3+ years of experience using configuration management systems such as Puppet, Chef, Ansible, or SaltStack in production environments.
- Proficiency with continuous system automation and scripting in languages such as Go, Python, Ruby, Perl, or Bash.
- Demonstrated experience responding to live service disruptions, leading root-cause analysis, and operating messaging systems (e.g., Kafka or RabbitMQ) in production.
Nice to have
- Experience operating, scaling, and monitoring AI/ML or LLM-powered services and workloads in high-concurrency production environments.
- Hands-on expertise with public cloud providers (AWS, GCE, or Azure) and containerized CI/CD pipelines (e.g., GitHub, Jenkins, CircleCI, Docker).
- Experience with distributed key-value stores (e.g., Consul, etcd, Zookeeper, Redis) and enterprise observability/alerting tools (e.g., Prometheus, Sensu).
- Familiarity with server virtualization infrastructure (e.g., Proxmox, VMware, Xen, OpenStack) and low-level networking concepts (IPtables/NFTables, routing, load balancing).
- This posting is for an existing vacancy.
- Company-paid therapy sessions through SpringHealth
- Company-paid subscription to Headspace
- Paid volunteer time
Compensation
- Work from (almost) anywhere for up to 20 days per year
- Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)
Benefits
- Paid parental leave
- Generous paid vacation + time off for your birthday
- 20 days of paid time off
- Private health and dental insurance
Company info
- Every employee at OpenTable has a tangible impact on what we do and how we do it.
- You'll also be part of a global team and its portfolio of metasearch brands.
- Hospitality is all about taking care of others, and it defines our culture.
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This listing is sourced directly from OpenTable's careers page and normalized into a canonical job model.