Northwestern Mutual

LTC Claims Pending Specialist - Remote USA.

Remote-Wisconsin

Sponsorship not specifiedDetected 5 hours ago

NegotiationProcess ImprovementCustomer SupportCommunicationTime ManagementMicrosoft OfficeClaims Management

About the role

PLEASE NOTE THE HOURS OF OPERATION FOR THIS ROLE WILL BE 8:30 AM TO 5:00 PM CST.
It's why we share the salary range for most of our roles.
However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process.

Conduct interviews to gather pertinent claim information from the insured or their representative.
Answer incoming calls from the field and insureds or their representatives to explain claims status, hypothetical claim situations, and contract provisions.
May be called upon for project and committee work as a Subject Matter Expert (SME), including the development of process improvements.
Work cohesively with team members to meet the goals of the team and division.
Registered Nurse or Social Work license preferred
Experience with insurance claims is desirable
Strong written and verbal communication skills required
Strong technology skills required

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds.

This listing is sourced directly from Northwestern Mutual's careers page and normalized into a canonical job model.