Lucid Motors

Delivery Associate

Scottsdale, AZ

Sponsorship not specified$28k-$32kDetected 5 days ago

SalesforceCRMSalesOutbound SalesLogisticsCommunicationOrganizational Skills

About the role

Built on Lucid's proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our "Compromise Nothing™" approach to the global automotive market.
Our teams come from industries around the world, united by a shared commitment to excellence.
By refusing to settle, you can help redefine what's possible and shape the future of mobility.

1+ years of customer facing professional experience.
Excellent interpersonal and organizational skills with the ability to relentlessly prioritize and problem solve
Comfort with using Salesforce or equivalent CRM system.
A Bachelor's degree or equivalent experience in business, sales, or related discipline.
Ability to continually refine and adjust engagement approach to improve customer experiences through feedback and review of customer delivery outcomes.
Ability to prioritize and schedule tasks independently that places the delivery experience at the center of their decision making.
Physical requirements include the ability to twist, bend, squat, reach, and stand for extended periods of time with or without reasonable accommodation.
To be considered for employment, all applications must be submitted through the Lucid Motors Careers website.
Comfortable navigating ambiguity
Ability to engage with all customers and members of the Lucid community in an authentic and courteous manner.
Demonstrates a passion and enthusiasm for Lucid products and technological advances.
Ability to gauge customer's requirements and interests to deliver a personalized and relevant interaction.
Possesses strong relating skills including strong oral and written communication, empathy, and active listening ability.
Takes ownership and responsibility for studio assets, including high-value Lucid customer vehicles.
Demonstrates a passion for electric vehicles and premium vehicle markets.

Guide customer through the key features and functions of their Lucid vehicle and tailoring the experience to their needs
Accurately complete required paperwork and collect necessary documents to finalize delivery
Log in relevant delivery and customer information into Salesforce
Show a commitment to refining and adapting your approach to continuously enhance the customer experience, using feedback and customer delivery outcomes as guideposts
Connect with customer to schedule appointment ahead of delivery date (through introduction from Sales Specialist) to set clear expectations and next steps on delivery process and requirements
Assist with daily operations as needed
Experience in a luxury retail or hospitality environment preferred.

Additional Compensation and
The successful candidate may also be eligible to participate in Lucid's equity program and/or a discretionary annual incentive program, subject to the rules governing such programs. (Cash or equity incentive awards, if any, will depend on various factors, including, without limitation, individual and company performance.)
Eligible employees may also participate in Lucid's equity program and/or a discretionary annual cash incentive program.
Incentive and equity awards, if applicable, are determined based on individual performance, role scope, market considerations, and overall company results, in accordance with the terms of the applicable plans.

Lucid offers a wide range of competitive benefits, including medical, dental, vision, life insurance, disability insurance, vacation, and 401k.
Lucid offers a comprehensive and competitive benefits package including medical, dental, and vision insurance; life and disability coverage; paid time off; paid holidays; and a 401(k) retirement plan.
Eligible employees may also participate in Lucid's equity program and/or a discretionary annual cash incentive program.
Incentive and equity awards, if applicable, are determined based on individual performance, role scope, market considerations, and overall company results, in accordance with the terms of the applicable plans.

Deliveries can be done either at delivery center or at client's preferred location
Represent Lucid by articulating our technological, design, and quality advantages over competitors to benefit the customer's purchasing decision
Manage pool of assigned deliveries through regular communication with Sales Specialist to align on delivery readiness
Utilize Salesforce to meticulously document essential details such as inbound and outbound activity and delivery specifications.
Collaborate with Delivery Operations Specialist, Service and Logistics to ensure readiness of vehicle and delivery area for ceremony

At Lucid, we believe diversity strengthens everything we build. Lucid Motors is proud to be an equal opportunity employer and is committed to providing an inclusive workplace for all. We consider all qualified applicants without regard to race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity or expression, marital status, or any other characteristic protected by applicable state or federal laws and regulations.
Accessibility: Lucid Motors is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need any accommodation to participate in the application process, please contact us at TA-Operations lucidmotors.com. This email address is designated solely for accommodation requests and is not monitored for job applications or resume submissions. To be considered for employment, all applications must be submitted through the Lucid Motors Careers website.
To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to Lucid Motors. Lucid Motors is not responsible for any fees related to unsolicited resumes.
At Lucid, we believe diversity strengthens everything we build.

This listing is sourced directly from Lucid Motors's careers page and normalized into a canonical job model.