Ptc
Principal Software Engineer-SRE
Remote, USA · Principal
Sponsorship not specifiedDetected 15 days ago
JavaDistributed SystemsMongoDBAWSCloud PlatformsCI/CDSite Reliability EngineeringRabbitMQAccessibilityRecruitingSystems EngineeringLeadershipCollaborationProblem Solving
About the role
- Onshape' s Site Reliability Engineering team is looking for a Principal S oftware Engineer to play a critical role in ensuring the long ‑ term reliability, scalability, and operational excellence of our platform.
- Your work will directly shape the experience of our customers by ensuring the platform is fast, resilient, and dependable.
- As a Principal Software Engineer, you will help protect customer trust by driving reliability across the entire system lifecycle.
Responsibilities
- Own Reliability at Scale
- Lead design, implementation, and evolution of reliability, availability, and resiliency strategies for large ‑ scale distributed systems written primarily in Java
- Identify systemic risks in application architecture, data flows, and infrastructure, and drive architectural improvements that measurably improve availability, performance, and scalability
- Drive Operational Excellence
- Lead efforts to prevent, detect, and mitigate incidents through technical improvements and operational maturity
- Serve as a senior coordination point during major incidents, helping manage response and guide long ‑ term remediation
- Design and build internal platforms, automation, and tooling that support Java ‑ based services and their operational needs
- Lead Through Influence and Collaboration
Requirements
- Required Experience & Expertise
- Ability to work east coast (EST) hours.
- 10+ years of experience in software engineering, site reliability engineering, or systems engineering roles
- Extremely strong proficiency with the Java programming language and its ecosystem, including building, debugging, and operating production Java services
- Deep experience operating complex, distributed systems in production environments
- Strong software engineering background, with a track record of delivering high ‑ quality, maintainable code
- Strong hands ‑ on experience with observability (metrics, logs, traces), capacity planning, and SLO ‑ driven reliability
- Ability to reason about failure modes across application, data, and infrastructure layers
Nice to have
- Experience operating or supporting systems using technologies such as MongoDB, ZooKeeper, and RabbitMQ
- Background in performance tuning and scalability optimization of Java services
- Experience setting or influencing engineering standards at the organization level
- Prior involvement in evolving SRE or platform practices in a growing engineering organization
- Experience designing, operating, or scaling systems in cloud environments such as AWS (preferred), including familiarity with core services, networking models, and reliability features
- Why This Role Matters:
- Your work will have a broad and lasting impact-not only on individual systems, but on how reliability and operational excellence are approached across engineering.
Skills
- It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.
- An employer who violates this law shall be subject to criminal penalties and civil liability.
- Applications will be accepted on an on-going basis until the opportunity is filled.
- PTC endeavors to make ptc.com/careers accessible to all users.
- This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
- Life at PTC is about more than working with today's most cutting-edge technologies to transform the physical world.
Company info
- Our world is transforming, and PTC is leading the way.
- Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business.
- Our people make all the difference in our success.
- Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow - all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.
- Principal S oftware Engineer (SRE) - Onshape - Remote US.
- If you share our passion for problem-solving through innovation, you'll likely become just as passionate about the PTC experience as we are.
Visa & Work Authorization
- US Citizenship or Permanent Residents only due to ITAR requirements
This listing is sourced directly from Ptc's careers page and normalized into a canonical job model.