Usaa
Customer Service - Bank Sales & Service
Tampa Crosstown
Sponsorship not specifiedDetected 30 days ago
SalesCustomer SupportCommunicationCollaborationCritical ThinkingMentoring
About the role
- Our Bank Customer Service & Sales role may be a new career for you.
- There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you!
- Our comprehensive, fully paid three-month training program includes all training materials, class discussions, hands-on training, and e-learning modules.
Responsibilities
- Develop banking product knowledge to attract new members and expand relationships with current members through product acquisition
Requirements
- Ability to provide outstanding customer service for our members by communicating clearly and professionally by phone or email to process banking requests and provide information on banking products
- Ability to prioritize and multi-task while navigating through multiple business applications
- Successful completion of a job-related assessment is required
- Experience thriving in a high‑volume, fast‑paced contact center
Compensation
- You are paid within the salary range based on your experience and market data of the position.
- The actual salary for this role may vary by location.
- Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
- The hiring range for this position is: $43,680.00- $44,680.00
- Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive.
Benefits
- Additionally, our career path planning and continuing education assists employees with their professional goals.
- For more details on our outstanding benefits, visit our benefits page on USAAjobs.com
Company info
- We are currently seeking dedicated professionals to work in our Tampa Crosstown office for future customer service and sales opportunities in 2026.
Equal opportunity
- Equal Opportunity Employer.
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
- USAA is an Equal Opportunity Employer.
This listing is sourced directly from Usaa's careers page and normalized into a canonical job model.