Docebo

Docebo

Senior Technical Deployment Manager

Toronto, Ontario · Senior · Contract

Sponsorship not specifiedDetected 36 days ago
SQLAWSRESTSalesforceCRMSalesCompensationCustomer SuccessPostmanCommunicationMentoring

About the role

  • We're shaping the future of learning with a team that isn't afraid to challenge the status quo.
  • If you're excited by the idea of using AI to make work-life better for real people-you'll feel right at home here.

Responsibilities

  • Develop/monitor overall implementation schedule (including all functional, customization and integration/technical projects) to meet client objectives
  • Develop connections to third party platforms and data transfer workflows on Docebo Connect (based on Workato technology)
  • Develop SQL queries to be installed on customer's platform as custom reports
  • Document project activities to ensure alignment and continuity across the Customer Success, Sales Engineering, and Professional Services departments.
  • Manage ongoing implementation, project documentation, and ensure projects and teams stay within utilization and budget targets
  • Our team is guided by five core values-Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection-that shape everything we do.
  • Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.

Requirements

  • Ability to write effective technical documentation
  • Ability to ask questions to deeply understand customer needs
  • Ability to travel as required (10% or less)
  • Experience working with large accounts in the enterprise space
  • Experience working with Rest APIs and familiarity with HTTP clients such as Postman for testing web services
  • Experience working with large internal/external teams to execute complex technical implementations
  • Basic knowledge of SSO protocols
  • Intermediate knowledge of middleware automation development (Workato, Zapier, Mulesoft, etc.)

Nice to have

  • Extensive knowledge of SAML and/or Open ID Connect
  • Experience with integrating HIRS, CRM, and calendar systems
  • Experience with mentoring and coaching junior team members
  • Workato Automation Pro 1 certification
  • AWS Cloud Practitioner certification
  • Docebo is focused on nurturing a culture of inclusivity that ensures every employee feels valued and respected.
  • Great work can happen anywhere but coming together helps us go further.
  • OUR PROMISE TO YOU 😍

Skills

  • Better experiences for learners and real results for businesses.

Compensation

  • Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.

Benefits

  • You'll get access to health benefits, so you can get the care you need when you need it.
  • We're an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place.
  • DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process.
  • If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world.

Company info

  • trust by default, assume positive intent, and create space for different perspectives to thrive.
  • So… what are you waiting for?
  • Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.
  • The Senior Technical Deployment Manager is a hybrid role within our Professional Services Team and will provide technical expertise across projects managed by other members of our Professional Services Team while also directly managing a small number of customer onboardings and other services such as migrations, consulting hours and custom scope.
  • The role is responsible for providing technical consulting services to the Docebo client-base, including configuration and troubleshooting of Docebo add-on modules, API usage and workflow guidance, and technical assistance for Single Sign-on applications.
  • The Senior Technical Deployment Manager will also work with customers remotely to understand customer needs and prepare documentation or provide guidance on technical workflows involving the Docebo Platform.
  • An individual in this role will work closely with Sales Engineering, Professional Services, and Customer Success Teams.
  • Typically 4+ years of relevant work experience in a customer facing role in a Saas company.
  • We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
  • Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
  • Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
  • ABOUT DOCEBO 💙
  • At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide.

Equal opportunity

  • We are committed to diversity and inclusion in our workforce.
  • As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities.

Visa & Work Authorization

  • s of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under appl
Apply directly at Docebo →Create a free account for alerts like thisView Docebo immigration profile

This listing is sourced directly from Docebo's careers page and normalized into a canonical job model.