Solace Health

CRO Specialist

United States

Sponsorship not specifiedDetected 33 days ago

A/B TestingGoogle AdsValuationCadenceWebflowHealth LiteracyResearchCommunicationOrganizational Skills

About the role

As a CRO Specialist at Solace, you'll be responsible for systematically improving how patients move through our funnel - from their first website visit to when they show up for their physician appointment.
it's about diagnosing real user friction, designing thoughtful tests, and translating learnings into durable growth.
You'll work directly in Webflow and Statsig, help shape experimentation strategy across the funnel, and bring rigor to how Solace tests, learns, and scales.

Own conversion optimization across key funnel surfaces, including paid and organic landing pages, intake flows, and pre-visit touchpoints.
Own funnel-level qualitative research by recruiting and interviewing patients, synthesizing insights into testable hypotheses, and ensuring learnings are shared across the team.
Collaborate cross-functionally with Product, Data, and Design to align experimentation with broader company goals.
Maintain a prioritized CRO backlog tied to business outcomes, not idea volume.
Partner closely with channel managers (Meta, Google Ads, etc.) to ensure message alignment across the entire funnel.
Build and ship experiments directly in Webflow.
Design, launch, and analyze experiments in Statsig.
A steady cadence of high-quality experiments that lead to measurable improvements in CTR, booking rate, and show rate - ultimately creating a more seamless patient experience and a team with deeper insight into patient needs.
A collaborative partner who enjoys working across multiple functions and can prioritize a large backlog of work.

Comfortable balancing speed with rigor - you know when to test, when to wait, and when data isn't ready.
Ability to uncover patient needs through qualitative research and turn those insights into experiments that improve the patient journey.
Proficiency in data interpretation, reporting, and optimization
Strong understanding of A/B testing, experimentation design, and statistical significance.
Proficiency in Webflow, with the ability to independently build and iterate.
Familiarity with experimentation tools such as Statsig (or similar).
Applicants must be based in the United States.
3-4 years of hands-on CRO experience, ideally in a lead-gen or sales-assisted funnel.
Experience collaborating with cross-functional partners (e.g., product, design, analytics) to deliver seamless, high-impact tests.
comfortable using dashboards or pulling reports to drive insights.
Comfort collaborating in design tools like Figma.
Strong organizational skills and the ability to manage multiple tests simultaneously.
A bias for action - you move fast, make sound decisions, and thrive under tight timelines.
Up for the Challenge?

Healthcare in the U.S. is fundamentally broken.
The system is so complex that 88% of U.S. adults do not have the health literacy necessary to navigate it without help.
Solace cuts through the red tape of healthcare by pairing patients with expert advocates and giving them the tools to make better decisions-and get better outcomes.
We're here to redefine healthcare-and that demands urgency, precision, and heart.
Solace Health will NEVER request bank details or offer employment without an interview.
All legitimate communications come from official solace.health emails only or ashbyhq.com http://ashbyhq.com.
Report suspicious activity to recruiting@solace.health or advocate@solace.health.

We're a Series C startup, founded in 2022 and backed by Inspired Capital, Craft Ventures, Torch Capital, Menlo Ventures, Signalfire, and IVP.

This listing is sourced directly from Solace Health's careers page and normalized into a canonical job model.