ReversingLabs
Technical Support Engineer/ Working knowledge of Python, JSON and RESTful API’s ,Linux environment
Cambridge, MA, United States · Director
Sponsorship not specifiedDetected 2542 days ago
PythonCloud PlatformsLinuxRESTCybersecurityDetection EngineeringCRMCustomer SupportCommunicationOrganizational Skills
About the role
- Excellent collaborative team and supportive leadership.
- Expose Unknown Malware Through Enterprise Class File Visibility.
- Please review and let me know what questions you might have.
Responsibilities
- Join us addressing the latest generation of cyber-attacks in our growing technical support team
Requirements
- Working knowledge of Python, JSON and RESTful API's.Linux Growth opportunity.
Compensation
- Competitive salary and commission
Benefits
- Health, vision, dental, disability, life insurance
- Commuter Benefits Reimbursement
Company info
- To use our experience and expertise from the security world to provide state of the art solutions for organizations to protect all their digital assets.
- Please find attached current opening.
- Objective is to provide more information and set up a call with our Director
- I am looking forward to hearing back from you at your earliest.
- Deborah Simonds
- Deborah.simonds @ reversinglabs.com
- Technical Support Engineer
- Cambridge, Massachusetts, United States
- As a Technical Support Engineer (TSE) you will support ReversingLabs customers along with other members of the cybersecurity technical support team.
- The (TSE) will work closely with our product management and development teams to be voice of the customer.
- We are looking for a Technical Support Engineer that is hard-working and committed to customer success.
- The Technical Support Engineer (TSE) should be comfortable living in both the Support and Engineering environments; translating internal Engineering-speak into clear concise directions for customers and vice-versa.
- The TSE will field queries via phone, email and web portal of the CRM solution.
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