The Home Depot

Program Manager, Online Merch

STORE SUPPORT CENTER, ATLANTA - 9090

Sponsorship not specifiedDetected 10 hours ago

RoadmappingStakeholder ManagementForecastingLeadershipCommunicationProblem SolvingPublic SpeakingMicrosoft Office

About the role

Success in this role is demonstrated by consistent delivery of multi-workstream roadmaps, measurable adoption of new processes and tools, and improved onboarding and enablement outcomes.
Coordinate program launch readiness across stakeholders, ensuring teams have the tools, training, and resources needed to execute successfully.
Direct Manager/Direct Reports: - This Position typically reports to Sr Manager, Program Management - This Position has 0 direct reports.

35% Program Strategy, Intake & Roadmapping - Own intake, prioritization, and scoping of new initiatives
30% Program Coordination, Delivery Oversight & Enablement - Develop and maintain integrated program plans and operating rhythms, ensuring clear ownership, alignment, and accountability across stakeholders. Lead working sessions and cross-functional checkpoints
drive accountability and remove blockers through influence.
5% Financial/Vendor/Operational Support - Support forecasting, invoice tracking, and budget variance reporting for programs involving external tools, vendors, or services.
30% Program Coordination, Delivery Oversight & Enablement - Develop and maintain integrated program plans and operating rhythms, ensuring clear ownership, alignment, and accountability across stakeholders.
Lead working sessions and cross-functional checkpoints; drive accountability and remove blockers through influence.
Develop and maintain integrated program plans and operating rhythms, ensuring clear ownership, alignment, and accountability across stakeholders.
5% Financial/Vendor/Operational Support
Support forecasting, invoice tracking, and budget variance reporting for programs involving external tools, vendors, or services.
Analyze performance data and stakeholder feedback to identify root causes and drive continuous improvement across programs, including refinement of onboarding, training, and change enablement approaches.

Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
Partner with stakeholders to align on scope, readiness criteria, and success measures, including training, onboarding, and enablement needs required to support adoption.
20% Stakeholder Management & Executive Storytelling - Develop and execute stakeholder communication plans that clearly articulate changes, impact, timing, and required actions.
Develop and execute stakeholder communication plans that clearly articulate changes, impact, timing, and required actions.

Experience coordinating cross-functional programs or initiatives, including planning, delivery oversight, and post-launch optimization
Strong analytical and problem-solving skills, with the ability to translate data and feedback into actionable program improvements
Experience defining and tracking program metrics and performance indicators to measure effectiveness and inform decision-making
Exposure to change management practices, including supporting adoption of new tools, processes, or workflows
Background supporting merchandising, business operations, or enablement functions preferred
Demonstrated ability to exercise sound judgment, discernment, and discretion when managing sensitive information and competing priorities
Advanced proficiency in PowerPoint and executive storytelling, with the ability to translate complex concepts into clear, compelling, and visually engaging presentations that inform decision-making
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Build and maintain strong cross-functional partnerships across Merchandising, Program teams, and Learning & Enablement partners to support program adoption.
10% Measurement, Reporting & Continuous Improvement - Define and track program KPIs and health metrics, including adoption, engagement, enablement effectiveness, and business outcomes where applicable.

This listing is sourced directly from The Home Depot's careers page and normalized into a canonical job model.