Armis
Technical Customer Success Manager, FED TEAM
Washington DC - Baltimore Metro Area
Sponsorship not specified$130k-$165kDetected 51 days ago
PythonCybersecurityAccount ManagementCustomer SuccessTCP/IPNetwork EngineeringCommunicationCISSP
About the role
- Armis secures Fortune 100, 200 and 500 companies as well as national governments, state and local entities to help keep critical infrastructure, economies and society stay safe and secure 24/7.
- Armis is a privately held company headquartered in California.
- This will include helping in aligning new use cases to the CISO goals, and identify growth opportunities by informing the customer of our latest innovations, capabilities, and products and match these to the clients' business goals.
Responsibilities
- Build and maintain trusted relationships with technical stakeholders and decision-makers.
- Partner with Product, Engineering, Support, and Sales teams to drive account success.
Requirements
- Bachelor's degree in Computer Science, Information Systems, or related field, or relevant certifications (CISSP, Security+, CEH).
- 2+ years experience in a Customer Success Manager, Technical Account Manager, or related customer-facing technical role.
- 5+ years experience in service delivery or technical account management in post- and/or pre-sales environments.
- Familiarity with network protocols across OT/ICS, biomedical, or traditional IT infrastructures.
- In compliance with federal law, all persons hired will be required to submit satisfactory proof of identity and legal authorization.
- 5+ years experience in network engineering, architecture, support, or design.
- Strong communication and presentation skills across technical and executive audiences.
- 3+ years experience in IT, security, healthcare tech, or similar environments.
- Bonus Points:
- Knowledge of healthcare/ICT devices, manufacturers, or applications.
- Experience securing IT, IoT, or healthcare systems.
- Salary range guidance for this position is: $130,000 - $165,000
- The salary range listed does not include other forms of compensation or benefits (e.g. i.e. bonuses, commissions, stocks, health insurance benefits, etc.) offered to candidates. Visit our careers site for more information on benefits at Armis.
Nice to have
- Familiarity with scripting languages (Python preferred).
- Ability to travel up to 20-25% per quarter.
Compensation
- The salary range listed does not include other forms of compensation or benefits (e.g. i.e. bonuses, commissions, stocks, health insurance benefits, etc.) offered to candidates.
- $130,000 - $165,000
Benefits
- Visit our careers site for more information on benefits at Armis.
- Armis sets you up for success with comprehensive health benefits, discretionary time off, paid holidays including monthly me days, and a highly inclusive and diverse workplace.
Company info
- Lead adoption and implementation plans for platinum-level customers, ensuring value realization from the Armis platform.
Equal opportunity
- Armis is proud to be an equal opportunity employer.
This listing is sourced directly from Armis's careers page and normalized into a canonical job model.