Forward Air

Forward Air

Vendor Quality Specialist

Groveport, OH, United States

Sponsorship not specifiedDetected 1 day ago
LogisticsProcurementCustomer Support

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odds of building a lasting career here

37Risky
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70

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About the role

  • The Vendor Quality Specialist is responsible for monitoring, evaluating, and improving the performance, compliance, and overall quality of third-party vendors supporting the company's transportation and logistics operations.
  • They serve as a liaison between internal stakeholders and external service providers to ensure vendors meet established service, quality, safety, and operational standards.

Responsibilities

  • They analyze performance metrics, investigate service issues, conduct audits, identify continuous improvement opportunities, and drive vendor accountability.
  • They work cross-functionally with Operations, Procurement, Customer Service, Safety, Finance, and other business partners to support vendor performance objectives and customer expectations.

This listing is sourced directly from Forward Air's careers page and normalized into a canonical job model.