Strategic Data Systems

IT Specialist

San Diego, CA

Sponsorship not specified$60k-$70kDetected 95 days ago

SalesforceProcurementCustomer SupportLeadershipCommunicationMicrosoft Office

About the role

Serve as a liaison between end users and U.S. Navy system owners.
Assist with incident resolution and track technical issues through completion.
Submit, monitor, and track IT-related tickets in systems such as Salesforce and ServiceNow (SNOW).

Provide Tier 1 technical support and basic troubleshooting for computers, peripherals, and user issues.
Support issues involving systems and applications such as BOL, Outlook, NSIPS, and other government or enterprise platforms.
Maintain spreadsheets and databases used to track personnel access, inventory, and related administrative actions.
Communicate with leadership and government stakeholders regarding access, inventory, and IT support needs.
Partner with the recruiting team to support onboarding and new hire processing.

Prepare and transmit documentation required to obtain personnel system and base access.

$60 - 70K/year (Depending on experience level)
The IT Specialist supports the MNCC program by providing day-to-day technical and administrative support to ensure personnel have the systems access, equipment, and resources needed to perform their duties effectively.
This role is part of a cross-functional
The team is responsible for maintaining accountability of more than 350 assets and coordinating with both internal and external stakeholders to resolve technical issues, manage access requirements, and support onboarding activities.
This position requires strong communication skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment
Serve as a liaison between end users and U.S. Navy system owners.

This listing is sourced directly from Strategic Data Systems's careers page and normalized into a canonical job model.