Usesimple
Forward Deployed Engineer
San Francisco
Sponsorship not specifiedDetected 15 days ago
TypeScriptPythonRubyReactRailsPostgreSQLLLMsAgentic AIStatisticsCustomer SupportCommunicationProblem Solving
About the role
- We are looking for a Forward Deployed Engineer to work directly with customers and help turn Simple's voice AI platform into production-ready agents for each business.
- This is a highly technical and highly customer-facing role.
- Every customer has different call flows, systems, products, policies, and edge cases.
Responsibilities
- Simple AI http://usesimple.ai is building state of the art voice AI agents for enterprise.
- Our realistic agents help iconic businesses like Doordash, xAI, and Omaha Steaks handle all kinds of phone operations, from customer support to order intake to lead qualifications.
- A customer-first mindset with strong communication skills and interest in product design and prioritization.
Requirements
- 0-2 years of relevant work experience.
Nice to have
- Previous experience with prompt engineering or working with AI/LLM-based platforms.
- Experience with TypeScript, React, Python, Ruby on Rails, PostgreSQL, or AWS.
Compensation
- Competitive salary & meaningful equity
Benefits
- Competitive salary & meaningful equity
- Employee-friendly equity terms
- Health, dental & vision insurance
- Passion about learning and keeping up with latest AI advancements.
Company info
- The founders (Catheryn https://www.linkedin.com/in/catherynli/ and Zach https://www.linkedin.com/in/zach-kamran/) met while running software teams at YC, where they shipped tons of new products for YC founders, including YC's co-founder matching site.
- Cat previously worked at Instagram and Facebook and earned degrees in math and computer science at MIT.
- Zach previously studied computer science and statistics at U Chicago and led software at PEAK6.
- We are growing revenue like crazy and looking to hire a couple founding software engineers to help us stay afloat of current customer demand and also build out systems for the future.
- We are very excited about the potential for AI to change the world, and work out of our SF based office.
- This role is a good fit for someone who wants to code, talk to customers, move fast, and be close to the business impact of what they build.
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