Usesimple

Usesimple

Forward Deployed Engineer

San Francisco

Sponsorship not specifiedDetected 15 days ago
TypeScriptPythonRubyReactRailsPostgreSQLLLMsAgentic AIStatisticsCustomer SupportCommunicationProblem Solving

About the role

  • We are looking for a Forward Deployed Engineer to work directly with customers and help turn Simple's voice AI platform into production-ready agents for each business.
  • This is a highly technical and highly customer-facing role.
  • Every customer has different call flows, systems, products, policies, and edge cases.

Responsibilities

  • Simple AI http://usesimple.ai is building state of the art voice AI agents for enterprise.
  • Our realistic agents help iconic businesses like Doordash, xAI, and Omaha Steaks handle all kinds of phone operations, from customer support to order intake to lead qualifications.
  • A customer-first mindset with strong communication skills and interest in product design and prioritization.

Requirements

  • 0-2 years of relevant work experience.

Nice to have

  • Previous experience with prompt engineering or working with AI/LLM-based platforms.
  • Experience with TypeScript, React, Python, Ruby on Rails, PostgreSQL, or AWS.

Compensation

  • Competitive salary & meaningful equity

Benefits

  • Competitive salary & meaningful equity
  • Employee-friendly equity terms
  • Health, dental & vision insurance
  • Passion about learning and keeping up with latest AI advancements.

Company info

  • The founders (Catheryn https://www.linkedin.com/in/catherynli/ and Zach https://www.linkedin.com/in/zach-kamran/) met while running software teams at YC, where they shipped tons of new products for YC founders, including YC's co-founder matching site.
  • Cat previously worked at Instagram and Facebook and earned degrees in math and computer science at MIT.
  • Zach previously studied computer science and statistics at U Chicago and led software at PEAK6.
  • We are growing revenue like crazy and looking to hire a couple founding software engineers to help us stay afloat of current customer demand and also build out systems for the future.
  • We are very excited about the potential for AI to change the world, and work out of our SF based office.
  • This role is a good fit for someone who wants to code, talk to customers, move fast, and be close to the business impact of what they build.

This listing is sourced directly from Usesimple's careers page and normalized into a canonical job model.