Houston Rockets

Security Technology Systems Manager

Houston, TX

Sponsorship not specifiedDetected 25 days ago

Incident ResponseComplianceFirewallCommunicationProblem SolvingMentoring

About the role

This position will ensure reliable camera coverage, data security, regulatory compliance, and rapid incident response.
Serves as the primary point of contact for VMS-related issues, venue 24-hour operations and vendor coordination.
Conduct regular system health checks, backups, firmware updates, and security risk assessments.

Maintain system documentation, configurations, access controls, retention policies, and audit logs.
Perform routine maintenance, diagnostics, troubleshooting, and coordination with IT for network and server issues.
Assist operators with daily system needs and support necessary configuration changes for operators to perform their duties Plan and execute system upgrades, expansions, and vendor maintenance activities with minimal disruption.
Develop and implement standard operating procedures (SOPs) for incident reporting, evidence handling, and data retention.
Coordinate with Security, Facilities, and local authorities as needed, support investigations with video evidence.
Investigate security breaches/unauthorized access and provide detailed reporting Manage budgets and vendor relationships; evaluate and procure equipment, licenses, and services.
Provide end-user support during weekends, holidays and nights as necessary during games and events.

Bachelor's degree in security management, Information Technology, Engineering, or a related field, or equivalent experience.
Relevant work experience inVMS, physical security, or networked surveillance (typically 3-5+ years).
Familiarity with VMS platforms (e.g., Genetec, Milestone, Avigilon, Hanwha, or equivalent) and basic networking concepts (IP addressing, switches, bandwidth).
Knowledge of data privacy regulations and evidence handling procedures.
ability to prepare clear reports and coordinate with multiple stakeholders.
The employee is regularly required to stand, sit, walk, use handle or feel, reach, stoop, kneel, crouch or crawl, communicate with others.
The employee must be able to transfer and move items for departmental needs.
PHYSICAL & MENTAL REQUIREMENTS: The employee is regularly required to stand, sit, walk, use handle or feel, reach, stoop, kneel, crouch or crawl, communicate with others.

Certifications in security or IT fields are a plus (e.g., CCT, VMS technician, security systems, CompTIA Network+/Security+).

This listing is sourced directly from Houston Rockets's careers page and normalized into a canonical job model.