Zoom

Zoom

Software Development Engineer, Technical Leader

San Jose (CA)

No sponsorshipDetected 20 days ago
PythonJavaSpringDistributed SystemsNoSQLMySQLMongoDBRedisElasticsearchDynamoDBAWSAzureCloud PlatformsCI/CDLinuxNginxPrometheusGrafanaRESTKafkaMachine LearningTensorFlowPyTorchNLP

About the role

  • Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.
  • Ways of Working Our structured hybrid approach is centered around our offices and remote work environments.
  • The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Responsibilities

  • Lead a high-performing software engineering team to architect, develop, and deliver AI-driven, scalable enterprise solutions, including cloud-based file management platforms, real-time collaboration tools, and proactive monitoring systems supporting 99.99% uptime.
  • Utilize advanced technologies such as retrieval-augmented generation (RAG), large language models (LLMs), domain-optimized AI models, and workflow orchestration to drive product innovation, optimize distributed architecture, and mentor engineers in designing resilient, high-performance systems serving millions of global users.
  • Collaborate with cross-functional teams to resolve complex technical challenges, evaluate trade-offs, and ensure efficient resource utilization.
  • Lead the design and implementation of low-latency real-time chat and collaboration systems supporting millions of concurrent users.
  • Develop workflow automation systems incorporating rule-based processing, AI-assisted orchestration, and intelligent agentic workflows for diverse business scenarios.
  • Optimize system performance to handle over 2000 requests per second, sustaining throughput exceeding 100 million requests per day, while maintaining p99 latency under 1000 ms for core APIs under peak load conditions.
  • Implement CI/CD pipelines, automated testing frameworks, and performance tuning processes to ensure system reliability and rapid iteration cycles.
  • Develop and configure enterprise-grade monitoring and alerting solutions (e.g., Prometheus, Grafana, PagerDuty) for proactive incident detection and resolution.
  • Implement disaster recovery strategies reducing recovery time objectives to under 5 minutes, recovery point objectives to under 1 minute and achieving operational continuity with 99.99% uptime.
  • Analyze system metrics to identify bottlenecks, applying preventive measures to maintain service quality under peak loads.

Requirements

  • 5 years of experience utilizing foundational Java and basic frameworks
  • 5 years of experience MySQL database design and performance tuning using MySQL Workbench and dibdiagram.io for team collaboration.
  • 5 years of experience utilizing NoSQL databases including DynamoDB and MongoDB in use cases and design patterns
  • 5 years of experience utilizing design patterns including Factory, Builder, Strategy, Repository, and Observer;
  • 5 years of experience utilizing Linux, Nginx, and Tomcat in development and tuning
  • 3 years of experience in utilizing RAG (Retrieval-Augmented Generation) AI integrations to support query skill in AI
  • 3 years of experience working with DB data migration and workflow services development
  • Requires a Bachelor's degree in Computer Science, Computer Engineering, a related field, or a foreign degree equivalent.
  • 5 years of experience in job offered or related occupation.
  • 5 years of experience in:

Compensation

  • Salary Range or On Target Earnings:

Benefits

  • In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.
  • 3 years of experience using Machine Learning (ML) theories including Natural Language Processing (NLP) and Support Vector Machine (SVM) for text processing, sentiment analysis, classification, and summarization.
  • 3 years of experience using Machine Learning (ML) frameworks including TensorFlow for production model training and deployment and PyTorch for research and fast prototyping of NLP or computer vision models.

Company info

  • Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
  • We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.
  • Our Commitment​
  • At Zoom, we believe great work happens when people feel supported and empowered. We're committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know-we're here to support you at every step.
  • We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.
  • If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon.
  • This form is solely for applicants who require an accommodation due to a qualifying medical disability.
  • Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.
  • Think of this opportunity as a marathon, not a sprint!
  • Zoomies help people stay connected so they can get more done together.
  • We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
  • We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind.
  • Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.
  • At Zoom, we believe great work happens when people feel supported and empowered.

Visa & Work Authorization

  • Immigration sponsorship is not available for this position
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This listing is sourced directly from Zoom's careers page and normalized into a canonical job model.