BetterHelp
Credentialing Specialist
US - Remote · Full-time
Sponsorship not specifiedDetected 69 days ago
SalesforceCRMExcelLeadershipCommunication
About the role
- Our network of over 30,000 licensed therapists has helped millions of people take ownership of their mental health and change their lives forever.
- As the Credentialing Specialist at BetterHelp, you'll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion for expanding access to therapy.
- We deeply invest in our team's well-being and professional development, because we know that business and individual growth go hand-in-hand.
Responsibilities
- The chance to build something that changes lives - and that people love
Requirements
- Strong understanding of NCQA credentialing requirements and best practices.
- Proficiency with Microsoft Excel/Google Sheets and experience with CRM or credentialing software (e.g., CAQH, Verifable).
Compensation
- Supervision of the credentialing associate team
- Training of the credentialing associate team
- Documentation of all BetterHelp Insurance Credentialing processes
- Analyze and update processes to improve as needed
- Provide day-to-day guidance, training, and support to credentialing associates and internal BetterHelp team
- Identify and problem solve inefficiencies in credentialing and recredentialing processes
- The base salary range for this position is $30/hr - $37/hr.
Benefits
- Holistic perks program (including free therapy, employee wellness, and more)
- Excellent health, dental, and vision coverage
- 401k benefits with employer matching contribution
- In addition to the base salary, this position is eligible for a performance bonus and the extensive benefits listed here (subject to eligibility requirements): Teladoc Health Benefits 2026.
- At BetterHelp we thrive on difference and individuality, and as part of the Teladoc Health family, we are proud to be an
- Total compensation is based on several factors - including, but not limited to, type of position, location, education level, work experience, and certifications.
Equal opportunity
- Equal Opportunity Employer.
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This listing is sourced directly from BetterHelp's careers page and normalized into a canonical job model.