Lifeworks

Lifeworks

Responsible Gambling Resource

Sydney, Nova Scotia, Canada

Sponsorship not specifiedDetected 21 days ago
ExcelRecruitingCustomer SupportCommunicationMicrosoft Office

About the role

  • TELUS Health is empowering every person to live their healthiest life.
  • Do you have experience working with a vulnerable population?
  • This team responds to guests' inquiries on safe play, educate guests on responsible gambling, share information and resources and ensure that individuals have a positive play experience.

Responsibilities

  • You will offer support and guidance to individuals who wish to enroll in the casino's voluntary self-exclusion program;
  • This is why we partner with Casino Nova Scotia to operate the Responsible Gaming Information Centre, within the Casino.

Requirements

  • The ideal candidate has strong interpersonal skills, they can easily engage conversation with the public, they are comfortable working with a more vulnerable population and demonstrates maturity and autonomy.
  • You have at least two years of customer service experience;
  • You have prior experience interacting with a vulnerable population;
  • You have the ability to work independently;
  • You have experience with basic computer tasks such as data entry and you are familiar with Microsoft Office and basic Excel;
  • You have completed post-secondary education in social services/human services or have equivalent work related experience
  • You demonstrate patience and empathy
  • You have flexible availability and could accommodate shifts that may be 1am to 1pm, 7 days a week.
  • Why join TELUS Health:
  • Work hours confirmed in advance to support work-life balance
  • A fast-growing and dynamic organization that likes to promote from within
  • An organization that embraces its core values: spirited teamwork, putting customers and communities first and courage to innovate and embrace change
  • A positive work environment that supports diversity and inclusion.
  • A bit about us

Benefits

  • Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health.
  • As a global-leading health and well-being provider, TELUS Health is committed to building a healthier and friendlier future for all.
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This listing is sourced directly from Lifeworks's careers page and normalized into a canonical job model.