Instacart
Senior Product Manager, In-Store Tasks
United States - Remote · Senior
Sponsorship not specified$221k-$233kDetected 28 days ago
Computer VisionProduct ManagementSalesLogisticsRecruiting
About the role
- This role sits at the intersection of shopper experience, retailer and CPG enablement and plays a big role in improving the reliability of fulfillment for our customers.
- Fulfillment quality is a critical driver of customer satisfaction and retailer trust at Instacart.
- You will define platform solutions that scale across retailer sizes, store formats.
Responsibilities
- This role partners closely with a dedicated team of engineers, designers, and data scientists, and will collaborate broadly across Shopper and Logistics teams to drive aligned priorities.
- You will develop new capabilities and improve existing products to enable high quality and high efficiency data collection that can scale to thousands of stores over the next 2 years.
- You will own data collection experiences - from how shoppers receive and action tasks in-store, to efficiently collect data for inventory and store maps, monitoring and optimizing this as we scale.
- You will partner with enterprise sales and retailer success teams to support partner onboarding, drive adoption of new features, and contribute to shopper, customer and retailer NPS and retention
- You will build deep understanding of shopper workflows and operational pain points to design tools that improve scanning accuracy, speed, and shopper satisfaction
- You will work closely with retail partners to ensure our tooling integrates naturally into their in-store environments
- You will represent the in-store task roadmap with internal stakeholders and, where relevant, with external partners
Requirements
- You have 4+ years of product management experience, ideally within operationally complex physical environments
- Offers may vary based on many factors, such as candidate experience and skills required for the role.
Compensation
- Instacart provides highly market-competitive compensation and benefits in each location where our employees work.
Benefits
- We are seeking a Senior Product Manager to own the vision, strategy, and execution for our In Store Tasks product.
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This listing is sourced directly from Instacart's careers page and normalized into a canonical job model.