Instacart

Instacart

Senior Product Manager, In-Store Tasks

United States - Remote · Senior

Sponsorship not specified$221k-$233kDetected 28 days ago
Computer VisionProduct ManagementSalesLogisticsRecruiting

About the role

  • This role sits at the intersection of shopper experience, retailer and CPG enablement and plays a big role in improving the reliability of fulfillment for our customers.
  • Fulfillment quality is a critical driver of customer satisfaction and retailer trust at Instacart.
  • You will define platform solutions that scale across retailer sizes, store formats.

Responsibilities

  • This role partners closely with a dedicated team of engineers, designers, and data scientists, and will collaborate broadly across Shopper and Logistics teams to drive aligned priorities.
  • You will develop new capabilities and improve existing products to enable high quality and high efficiency data collection that can scale to thousands of stores over the next 2 years.
  • You will own data collection experiences - from how shoppers receive and action tasks in-store, to efficiently collect data for inventory and store maps, monitoring and optimizing this as we scale.
  • You will partner with enterprise sales and retailer success teams to support partner onboarding, drive adoption of new features, and contribute to shopper, customer and retailer NPS and retention
  • You will build deep understanding of shopper workflows and operational pain points to design tools that improve scanning accuracy, speed, and shopper satisfaction
  • You will work closely with retail partners to ensure our tooling integrates naturally into their in-store environments
  • You will represent the in-store task roadmap with internal stakeholders and, where relevant, with external partners

Requirements

  • You have 4+ years of product management experience, ideally within operationally complex physical environments
  • Offers may vary based on many factors, such as candidate experience and skills required for the role.

Compensation

  • Instacart provides highly market-competitive compensation and benefits in each location where our employees work.

Benefits

  • We are seeking a Senior Product Manager to own the vision, strategy, and execution for our In Store Tasks product.

This listing is sourced directly from Instacart's careers page and normalized into a canonical job model.