Ministry Brands
Billing & Collections Analyst
US-Alpharetta, GA · Senior
Sponsorship not specifiedDetected 28 days ago
Project ManagementExcelZendeskResearchLeadershipCommunicationCollaborationProblem SolvingMicrosoft Office
About the role
- Ministry Brands is looking for a Billing & Collections Analyst to join our growing team!
- The diverse and real-world experiences of our team members serving their communities makes us stronger together and enhances our ability to advance digital transformation for the greater good.
- Ministry Brands is committed to acknowledging and valuing our employee differences and to creating an environment in which every individual's unique strengths and abilities are developed and valued.
Responsibilities
- You will collaborate cross functionally to support internal stakeholders and projects while simultaneously interacting with external stakeholders to provide an exceptional client experience.
- Partners with billing/collection leadership to recommend improvements to processes and systems
- Collaborates with key business partners to move forward key initiatives and improvements
- Provides Financial Audit support
- Processes Zendesk tickets daily to maintain SLA goals
- Excellent relationship building skills and ability to work both individually and as a member of a team are necessary
- Proven ability to manage large projects with exceptional project management skills
Requirements
- 2+ years of experience in billing/collections
- Demonstrate ability to learn and understand billing/collections software applications
- Ability to interpret contract terms and conditions and identify challenges as it relates to billing
- Must have excellent analytical and problem-solving skills
- Must have the ability to work independently and handle multiple priorities and deadlines simultaneously
- Ability to work effectively within a fast-paced, deadline-driven environment
Nice to have
- Experience in SaaS or technology industry a plus
Benefits
- Benefit offerings designed to promote a life of balance!
- We offer a robust range of benefit offerings designed to cultivate a lifestyle of balance and personal success.
- Robust healthcare options - Employees have several healthcare options to choose from in order to find what works best for them.
- Flexible paid time off - There is no perfect, one size fits all balance between work and home.
- We provide flexible work schedules, PTO for vacation, and up to 80 hours of paid sick/safe leave.
- Paid parental leave - Adding a new child to the family is a big adjustment!
- Mental health support - Ministry Brands is a stigma free company with the National Alliance on Mental Illness.
- Bachelor's Degree in a related area or an equivalent combination of education and experience
Company info
- Ministry Brands is a leading provider of SaaS operational management systems, payments platforms, digital engagement tools and background screening solutions for faith-based, non-profit and for-profit organizations. We serve more than 95,000 customers as a trusted partner in digital transformation and enablement - advancing missions, driving efficiencies, and building engaged communities for more than four decades. The diverse and real-world experiences of our team members serving their communities makes us stronger together and enhances our ability to advance digital transformation for the greater good.
- Ministry Brands is committed to acknowledging and valuing our employee differences and to creating an environment in which every individual's unique strengths and abilities are developed and valued. Our employees share in the responsibility for creating this environment and demonstrate mutual respect and acceptance in the workplace. We welcome everyone and are dedicated to creating a culture where all our employees have equal opportunity to be heard and reach their full potential.
- Available Location: Milton, GA
- Hybrid Working: Team members are expected to come into the Milton office as needed, based on business requirements and team collaboration needs. There is no fixed minimum number of in-office days
- Ministry Brands is a leading provider of SaaS operational management systems, payments platforms, digital engagement tools and background screening solutions for faith-based, non-profit and for-profit organizations.
- We serve more than 95,000 customers as a trusted partner in digital transformation and enablement - advancing missions, driving efficiencies, and building engaged communities for more than four decades.
- Our employees share in the responsibility for creating this environment and demonstrate mutual respect and acceptance in the workplace.
- We welcome everyone and are dedicated to creating a culture where all our employees have equal opportunity to be heard and reach their full potential.
- Hybrid Working: Team members are expected to come into the Milton office as needed, based on business requirements and team collaboration needs.
- There is no fixed minimum number of in-office days; instead, attendance will be determined by project demands, meetings, and manager guidance.
- Any changes to your primary work location should follow the appropriate process as outlined in our handbook.
- At Ministry Brands, we recognize that your career is just one important piece of your dynamic life.
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This listing is sourced directly from Ministry Brands's careers page and normalized into a canonical job model.