Coatesgroup
Installation & Field Enablement Specialist
Chicago, IL · Exec
Sponsorship not specified$70k-$80kDetected 120 days ago
RecruitingCommunicationProblem SolvingMentoringAdaptabilityMicrosoft Office
About the role
- And while we've already done a lot of work we're proud of, we're just getting started!
- Coates Group has the values of a family-owned business and the innovative spirit of a start-up, both which fuel our purpose - Creating Connections.
- Be inspired To Be More We skip the red tape and aim to always stay nimble.
Responsibilities
- Escalate complex issues to engineering or product support, documenting resolution steps for future reference..
- Collaborate with sourcing to identify and implement online portals and tools that automate the training and certification process, enabling real-time access to training modules and tracking completion and rates.
- Develop and maintain a centralized training repository with on-demand content for installers, accessible via online platforms.
- Communicate findings to Deployment Support, Deployment and project teams and recommend necessary adjustments to mitigate risks during installation.
- Perform post-installation site audits to assess installation quality, verify equipment functionality, and ensure compliance with established standards.
- Document findings, provide corrective actions, and follow up to confirm resolution of identified issues.
- Implement a standardized audit checklist to drive consistency across all installation sites. guidelines.
- Develop, maintain, and update comprehensive installation documentation, including BOMs, wiring diagrams, and configuration instructions.
- Collaborate with engineering and product development to integrate new digital signage products into field installation processes.
- Can work in global organization across matrixed structures to deliver global outcomes
Requirements
- Associate degree in Engineering, or related field, or equivalent experience.
- 2+ years of experience in field installation, preferably in digital signage, AV systems, or IT infrastructure.
- Strong troubleshooting and problem-solving skills and the ability to work independently in the field.
- Proficiency in reading technical drawings, wiring schematics, and equipment specifications.
- All applications for employment must be submitted through our official website https://coatesgroup.com/careers or directly through our
Nice to have
- Experience in MS Office tools is highly preferred.
- Join a Crew that Cares
- Be inspired To Be More
- We skip the red tape and aim to always stay nimble.
- We're proud of where we've been and are energized by where we're going.
- We work hard but have fun along the way.
- We push the boundaries but keep it real and authentic.
- Fraud Alert: Employment Scam Advisory
Compensation
- The benefits include an annual market competitive bonus program and our "Thrive Program" which includes a suite of flexible work options because we're strong believers that you should never miss an important life or work moment.
Company info
- Be Part of Our Next Chapter For over almost 60 years, our solutions have enabled impactful connections between some of the world's leading brands and their customers.
Visa & Work Authorization
- n, gender, religion, disability, age, political affiliation or belief, disabled veteran, veteran of the Vietnam Era, or citizenship status (except in those special circumstances permitted or mandated by law)
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This listing is sourced directly from Coatesgroup's careers page and normalized into a canonical job model.